| Question 1: |
Why can't my students (or anyone else) find
my course? Why is my course not AVAILABLE?
All courses when created are unavailable
to students until the faculty member (instructor,
i.e., you) makes them available. The idea
is that they aren't visible to anyone but
you till you're ready to allow people to
see the course. Therefore, before anyone
can see or get to your courses, you must
make each available. To do this:
1)
Go to the control panel for each course;
2) Go to the COURSE OPTIONS area;
3) Click on SETTINGS;
3) Click COURSE AVAILABILITY;
4) Click the YES radio button to make the
course available;
5) Click the SUBMIT button at the bottom
to confirm your choice. |
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| Question 2: |
When are blackboard courses created? Can I have mine created early?
Blackboard courses are created automatically by syncing Blackboard with SIS. This normally starts about two weeks before the start of term. This is to give the Registrar time to close out the previous semester, and to allow departmentsto assign as many instructors as possible to sections originally listed as "STAFF." Since instructors will not have access to courses still listed as "STAFF" at the time they are created in Blackboard, waiting until 10-14 days before start of term ensures that as many faculty as possible have access to their courses by start of term.
We realize that this can be a slight inconvenience for some faculty who teach sections of several different classes, or who may be out of town until just prior to the beginning of the term. If you are in one of these situations, we recommend that you prepare the materials you wish to post to blackboard in advance, whenever it is convenient for you. If you have all your materials organized and redy to go, physically uploading a semester's worth of course documents should take no more than an hour or so.
Courses cannot be created early, because only automatically-generated courses correctly enroll students from SIS. |
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| Question 3: |
How do
I get a course on blackboard (my course was
not automatically posted)?
All official Fordham courses should automatically appear under "My Courses" and all registered students should be enrolled by the week before classes start. If not, send the following
in EMAIL to blackboard@fordham.edu
1) Full course title;
2) Full course ID #,
3) section # (e.g. 003, 01A, etc.);
4) School or department for each;
5) Semester the course will be taught (Fall,
Spring, Summer). |
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| Question 4: |
| How do I enroll a new student who wasn't initially
registered (ADD)?
You can enroll new students (i.e. those
who did not originally appear in your roster
on Blackboard) by:1) going to your control panel for the
course;
2) then to the USER MANAGEMENT area (upper right);
3) clicking "enroll user;"
4) searching by last name (be sure "LAST
NAME" is clicked NOT username),
5) then checking the box corresponding to
correct student;
6) finally click submit (at the bottom right).
OPTIONALLY you may allow students to enroll
in your course between specific dates/times
or send you Email requesting you to ADD
them as above:
1) go to
the control panel;
2) go to the COURSE OPTIONS area at the
lower left;
3) click SETTINGS;
4) click ENROLLMENT OPTIONS;
5) click either the options to allow students
to Email the instructor OR;
6) click "SELF ENROLLMENT;"
7) set the START and END dates you allow
for either of these options;
8) click SUBMIT at the lower right
|
|
| Question 5: |
How do I remove a student who has dropped
the course (DROP)?
You may
drop a student from your course in Blackboard
manually in the following way:
1) go to
your control panel for the course and to
USER MANAGEMENT (upper right);
2) click "REMOVE USERS FROM COURSE;"
3) search by last name (be sure "LAST
NAME" is clicked NOT username),
4) then check the box at the left corresponding
to correct student;
5) type A "Yes" (note capital
"Y", lower case "es")
at the bottom right of the page, above "submit;"
6) click submit;
7) confirm the removal (you will be warned
twice that this is final) when asked |
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| Question 6: |
What information must I give my students
to log onto my course after they have been
enrolled?
1) the username matches his/her lotus
notes username;
2) the password is their original 4 digit
Oasis pin number;
3) they log onto the same site as the
faculty: http://fordham.blackboard.com;
4) if they have forgotten their pin number,
they should call the help desk at extension 3999;
5) once they have logged onto Blackboard,
they should see your course listed at
the right under "my course;"
6) they should then click your course
title which will bring them right into
your course.
AND you should also give out the more complete
Student User guide we have prepared for
you: Student
Guide. |
|
| Question 7: |
How do I find my students' usernames and
how do I print out my class list?
The student's username is USUALLY their
last name, or if there are more than one
by that name, their first initial + last name.
You can go to your control panel and find
their usernames simply and print out your
class list with their full names + usernames:1) go to the control panel for each course;
2) go to user management (upper right
hand corner of control panel);
3) click LIST/MODIFY users;
4) click SEARCH just under the "LIST
ALL" tab;
5) if you want to print this list, go
to FILE then PRINT on your browser's tool
bar.
You may have to go to a second screen
to see the whole class if it's a large
class --- you can do this by clicking
the little numbers on the lower left on
the bottom of the page where it says:
RESULTS: 1 2 (The numbers indicate how
many pages the class list takes up, underlined
numbers are the page(s) you are NOT viewing
at the moment). |
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| Question 8: |
What level of access do the "user roles" other than instructor and student give someone?
TEACHING ASSISTANT:
has access to most options within the "Control
Panel;"
COURSE BUILDER: is able
to add content to the course via the CONTENT
area and the COURSE TOOLS;
GRADER: has access to all
areas under "ASSESSMENT;"
GUEST: has viewing access
to student areas of the course but may not participate
in any way, not even in the forums. |
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| Question 9: |
Why do students not see my powerpoint slides?
If you upload a powerpoint presentation to
Blackboard, your students must have the
full powerpoint program in the machine on which
they wish to view it. If they do not own powerpoint
the easiest and best solution is to have them
download the free powerpoint viewer from microsoft
at viewer.
Another solution is to save
your powerpoint presentation as a "web
archive" (an .mht or .mhtml file) - use
the "save as" feature in powerpoint
and then post it to blackboard. This feature
may create a much larger file which may take
a longer time to download.
Finally, be
sure to encourage all to use the very latest
(and free) version of IE Explorer or Netscape
to avoid compatibility problems. |
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| Question 10: |
I tried to upload a file to the Digital Drop Box
or retreive a file from the Digital Drop Box, but I got a message "The server encountered
an internal error..."
Make sure the name of the file you are uploading
is shorter than 20 characters and contains no spaces or punctuation or special characters
such as # ! ? : “. |
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