Responsibilities of Production Services Department Include:
- Assure data integrity and availability.
- Monitor systems processing and take the necessary steps to effect corrective actions for alerts and alarms.
- Devise and implement an efficient backup schedule for data files and assure ability to restore lost data in a timely fashion.
- Maintain systems by providing regular software maintenance, application of patches, HotFixes and upgrades.
- Provide for distribution of reports and other requested data in appropriate format.
- Develop and document Business Continuity plans and practices.
- Provide document imaging services and access to imaged archives.
- Administer firewall rule workflow and rule 'pushes'.
View the Recurring Maintenance list for scheduled system shutdowns.