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Blackboard Faculty Resources
Top Ten Things to Know About Blackboard(PDF)
Blackboard Viewlets (short, online videos from Blackboard on various Bb features)
Blackboard Short Reference Guides (one page pdf document with step-by-step directions)
Blackboard Manuals and Instruction Guides
Faculty FAQs
| Access to Blackboard and Course Sites |
- What do I need to access Blackboard?
You will need to have claimed your AccessIT ID in order to login to blackboard via the My.Fordham University Portal page.
- I cannot log in to Blackboard. What should I do?
Click on the "Forgot Password" link located on the My.Fordham University Portal page. If you cannot reset your AccessIT ID password, please call the University Help Desk for assistance (718) 817 - 3999.
- How do I create my course site in Blackboard?
Course shells are automatically generated in Blackboard at least two weeks before the start of a new semester according to the information updated in Banner by your department secretary.
- I don't want to have to wait to start preparing my new course on blackboard, is there anything that I can do?
1. Archive a copy of an "old" course shell (Control Panel: Archive Course).
2. Modify the information in this course shell with the materials for your new course.
3. When the new course shells become available, use the course copy feature to copy the material from the "old" course into the new course shell (See "Course Copy" for more information).
- I am teaching a course, but it is not listed in my Blackboard course list. What should I do?
Contact your department secretary and ask them to update the information in Banner. Once the information is updated, the nightly snapshot will take the information in Banner and create the course shell in Blackboard. Ifthe semester has already started and you are teaching an online course, please ask your department secretary to email blackboard@fordham.edu with the name, courseid, and section of the course(s) you should be enrolled as an instructor. (ex. BBFU1234001).
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| Course Availability |
- When are student enrollments added to my course site?
Student registration in courses on Banner isimported into blackboard daily. Please note that students who unenroll in a course on Banner will not automaticallybeunenrolled on blackboard. For the first three weeks of the semester, you should use Banner to generate an up to date attendance list. Please do not unenroll students from your course because all student assignments, participation and other data in your course will bepermanently lost and cannot be recovered. Instead you should modify their enrollment status. To do this:
1. Go to the Control Panel
2. Click on "List/Modify Users"
3. Search for the user by last name, email, or username
4. Click the "Properties" button next to that user
5. Scroll down to Option 4 and set the "Availability" for this course to "No"
6. Click "Submit"
- Why can't students see my course?
Courses must be made avialable in order for the students to see that they are enrolled in the course.
- How do I make my course site available to my students?
Select the course you want to make available.
1. Click on the Control Panel.
2. Click on Settings.
3. Click on Course Availability.
4. Click on Yes and Submit.
These steps will make the course available, and allow students access into your blackboard course.
- When do course sites become unavailable to students?
The default setting for courses is for them to be unavailable. Once you have made your course available it will remain available unless you make it unavailable.
- How do I remove course sites from my Blackboard course list?
Courses cannot be manually deleted from blackboard but will be removed from the system after three years. In order to customize the list of courses that are displayed on your Welcome screen, just click on the little pencil icon on the "My Courses" module and uncheck the boxes of the courses you do not want displayed in the first column.
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| Course Content and Appearance |
- How do I add content to my course site?
See the "Adding an Item to a Content Area" guide.
- Can I copy content from my old course site to my current course site?
Yes, to copy course content from an old course site into your current course site do the following:
1. Click on the course that you want to copy from
2. Go to the Control Panel
3. Click on "Course Copy"
4. Click on "Copy Course Materials into an Existing Course"
5. Click "Browse" and then click "Select" next to the course that you want to copy materials into
6. Put a check in the boxes next to the areas of the course that you want to copy
7. Click "Submit"
- How do I turn on my Visual Text Box Editor?
Your Java must be up to date to see the Text Box Editor. To update your Java go to www.java.com
- Students cannot open files I posted on Blackboard? How can they access them?
Students must have their plug-ins installed and up to date. They should use the "Test Browser" button on the Welcome Screen to test which plug-ins they need to install.
- Why can't my students open the Word documents that I've posted on Blackboard?
If you have saved your document as a ".docx" file (Word 2007) then students will be unable to open the file if they have Word 2003. To avoid this issuewhen using Word 2007, choose to save your file as a ".doc" under "Save As".
- Can I change the button menu in the left sidebar of the course site window?
To customize the menu on the left sidebar so that only items that will be used in the course will be displayed:
1. Go to the Control Panel
2. Click on "Manage Course Menu"
3. Click on "Modify" to change existing menu items or "Add" to create a new one.
- When I click the play button on Quicktime Player, nothing happens. What do I do?
You need to make sure that the QuickTime plug-in has been installed. To update your QuickTime plug-in, go to http://www.apple.com/quicktime/download/
- Can I move documents from one area of my course site to another?
Yes, to do this go to the original item and select "Copy".You can also check to box to remove the item after it has been copied.
- What is the size limit for course sites?
Files should be less than 10 MB. If you need to upload files that are larger, please contact your local FTC for assistance.
- Who has access to the media in my course?
Any user enrolled in the course will have access to the media that you have made available within the course.
- Can I control who sees what material and when they can see it?
Absolutely. You can set time and date restrictions as well as availability and unavailability forany item within blackboard. For instance if you have a document that you want your students to only read after the Mid-term period, you may set a time and date restriction in advance so that the item automatically becomes available on that date. Please use caution in using this feature because students may panic when an item disappears.
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| Student Access |
- My students do not see my course site on their Blackboard Desktop. What do I do?
Make sure that your course has been made "Available". To do this:
Select the course you want to make available.
1. Click on the Control Panel.
2. Click on Settings.
3. Click on Course Availability.
4. Click on Yes and Submit.
These steps will make the course available, and allow students access into your blackboard course.
- A student in my course cannot log in to Blackboard. What should he/she do?
Have your student reset their password by clicking on the "Forgot Password" link located on the blackboard login page. They should fill out Option One only (First name, Last name, and User name). An e-mail will be sent to their Fordham e-mail to reset their password.
- A student in my course is not receiving my Blackboard emails. What is wrong?
Please make sure they are enrolled in your blackboard course by going to the Control Panel and checking the "List/Modify Users" list. If they are enrolled, please have them check the settings on their spam filter to receive mail from blackboard. If they are still having difficulty receiving e-mails, please have them contact the University Helpdesk at 718-817-3999.
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| Managing Users |
- How to view a list of the students enrolled in my course site?
1. You would go to the Control Panel
2. Click on "List/Modify User"
3. Leave the search window blank, and click "Search".
- How do I add a student to my course site?
Go to the Control Panel and
1.Click on "Enroll User"
2. From within the search window, type the Last Name of the student and press "Search"
3. When the list arrives, put a check in the box next to the student you wish to enroll
4. Click "Submit"
- How do I add another instructor or a teaching assistant (TA) to my course site?
Go to the Control Panel and
1. Click on "Enroll User"
2. From within the search window, type the Last Name of the student and press "Search"
3. When the list arrives, put a check in the box next to the student you wish to enroll
4. Click "Submit"
To assign the member a role, you would go to the Control Panel and
1. Click on "List/Modify User"
2. From within the search window, type the Last Name of the student/faculty member and press "Search"
3. When the list arrives, click on properties
4. Scroll down to "Role and Availability", and select the role you want to assign to the individual and then press Submit.
- How do I allow guests (non-Fordham University users) to access my course site?
We do not allow guest access into blackboard courses. If you need an account created for an individual outside of the University please email your request to blackboard@fordham.edu with your explanation of why they needaccess to your course.
- How do I remove a user from my course site?
You should not delete users from courses as this will result in the deletion of all student work and records in the course. Instead, you can modify their enrollment availability by going to the Control Panel and:
1. Click on "List/Modify User"
2. From within the search window, typethe Last Name of the student/faculty member andpress "Search"
3. When the list arrives, click on properties
4. Scroll down to "Role and Availability", and change the option to "No" from the dropdown menu for "Availability".
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| Blackboard Organizations |
- How can I request a Blackboard organization?
To request an Organization we need the Name of the Organization, the purpose for the Organization, and the username of the individual needed to be enrolled as a Leader. If we are able to create your organization in blackboard, then we will provide youwith instructions to how you can enroll your participants. Send your request from your fordham email address to blackboard@fordham.edu.
- I don't see my organization on my Blackboard Desktop. How do I access it?
If the organization has not been made available, then you will not see it listed under the Organization tab. Please contact the leader of the organization and request information on when it will be made available.
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