1. How do I obtain my Fordham University  e-mail account information?

All faculty and staff are given a Fordham University e-mail account upon entering the University. Usernames are assigned automatically and are based upon your information as it appears in the university registration or Human Resources database. Faculty and Staff will be provided with their information upon official hiring.  If you have not received your Username, please contact the University Help Desk at 718-817-3999. Your default password is your social security number. Your password can be changed once you have successfully accessed your account. We recommend that you change your password to avoid any unauthorized use.

2. What Web browser should I use?

The preferred web browser for Domino Web Access is Internet Explorer 5.5 or higher on any Microsoft desktop operating system.  Domino Web Access is not compatible with Netscape Navigator.  If you use other browsers, such as Netscape, you will be automatically redirected to the default Lotus Notes Webmail system, which does not have the same functionality as the Domino Web Access system.  You will also be automatically redirected to this Webmail if you use a browser below Internet Explorer 5.0 or use a Macintosh computer.

3. What if I forget my password?

Please contact the University Help Desk at 718-817-3999. The Help Desk can reset your password over the phone.

4. Where can I login to check e-mail?

Faculty and Staff can type mail.fordham.edu in your web browser.  On the mail homepage you will be prompted to enter your username and password.

5. How do I check for messages in Domino Web Access?

All messages in Domino Web Access can be found in the INBOX. Messages that appear in the color red have not been read. Messages that appear in black have already been read in a previous session.

7. How do I restore messages?

To restore a message, click the trash folder, and select the message you want to restore. After all messages have been selected while holding CTRL or SHIFT, click restore.

8. How do I recognize a message as Spam?

Spam is generally any message which is unsolicited to your account. Spam can come in many forms such as advertisements, junk mail, or virus messages. Fordham  University uses Spam filters to block many messages before they get to your inbox. Unfortunately, not all messages can be blocked. You may delete any messages which appear as unsolicited.

9. What is the best way to avoid e-mail viruses?

The best way to avoid e-mail viruses is not to open e-mails from addresses which are not known to you. Some viruses are able to simulate an e-mail address from someone you would normally receive messages from. If you receive a message from someone that you do know, and there is a strange attachment to the mail,check with the person first before opening the attachment. You cannot get a virus simply by opening a message. You must either click on a link within the e-mail or open an infected attachment.

10. How do I check my e-mail from off-campus?

You can check your e-mail from any computer in the world with internet access. Type the URL   mail.fordham.edu in the web browser, and log in to the system the same way as if you were logging in from on campus.

11. How do I Insert an Image into a Message ?

You can put images directly into messages so that your reader can view the image without having to open an attached image. Images must have either a JPG or GIF file extension. You can insert an image either by importing an image file from your computer, or by selecting an image from the Domino Web Access image gallery.

To browse your computer for an image: Click the place in the message area where you want the image to appear. Click the Insert Image icon. Click the Browse button to specify an image from your computer. Choose the folder that contains the image file, and then select the image file name. Click Open to insert the image into your message.

If you change your mind and want to use a different image file: Click Replace and specify the location of the new image file. Click Next.

13. How do I add a Signature to Mail Messages?

You can add your name, address, e-mail address, company Web site, or other information to the bottom of your outgoing mail messages. Select "Automatically append a signature to the bottom of my outgoing mail messages." Enter the text for your signature. Click Save & Close. Whenever you create a new mail message, your signature will be automatically appended to the bottom of the mail message form. To create a Web link in your signature, use the format for URLs.

14. How Do I Enable Out-of-Office Mail?

Click Preferences, and then click the Out-of-Office tab. Select "Enable out of Office agent." Click Save and Close. You can have Domino Web Access automatically reply to mail that you receive while you're out of the office. The out-of-office agent sends messages to the people who send you mail, telling them you're out and when you're returning. While you are gone, the agent sends only one message to each person who sends you mail, no matter how many messages the person sends you. On the return date that you specify, the agent sends you a "Welcome Back" message that includes a list of the people it sent messages to while youwere out. You'll continue to receive "Welcome Back" messages until you disable out-of-office mail.