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University Wireless Network - Frequently Asked Questions
1. Where can I get an 802.11b wireless card?
Any retail store such as Radio Shack and Best Buy carry 802.11b/g compliant equipment.
2. Who do I contact if I am unable to access the network after the wireless card is installed?
Ensure the location is enabled with wireless access by reviewing areas with wireless coverage at http://www.fordham.edu/wireless. If your location is listed please contact the University Help desk.
3. What does it mean to say that the campus is "wireless"?
The wireless network at Fordham University allows laptop computers to connect to the campus network using wireless/radio frequency technology rather than by the traditional Ethernet card. The wireless network supports the 802.11b/g standard. The campus wireless network does not support cellular technologies.
4. Does the wireless network replace the wired network?
No. The wireless network is offered as an added service, primarily for laptop users. The wireless network is connected to the wired network at numerous locations throughout the campus. The wired network will offer performance speeds beyond the capabilities of the wireless network. Desktop systems should use the wired network. Use of the wireless network is entirely optional.
5. How does the wireless network work?
Devices called "access points" are installed at various locations on campus. These access points are connected to the wired network. A wireless card, similar to an Ethernet card is installed in your laptop. The wireless card in your laptop uses radio frequencies to communicate with the access point and through it to the campus network and the Internet.
6. Where can I use wireless?
Check here http://www.fordham.edu/accesspoints for the latest coverage information. This list will be updated as the wireless network is expanded.
7. Can I access the Fordham University wireless network from home?
No. The wireless card in your computer will only work in an area that has an access point.
8. How fast is the wireless network?
Under normal conditions, the wireless network transfers data at about 4 to 5 Mbps, which is much faster than a 56k modem (which transfers data at about 56kbps) but slower than a traditional Ethernet connection (which transfers data at about 10/100 Mbps). Your physical distance from the access point will have a bearing on your connection speed. The closer you are to an access point the better, so you'll probably see better speeds at the center of a wireless area than at its periphery. It's important to remember that the number of people using a particular access point also affects the network's speed.
9. Is the wireless network stable?
We do everything within our means to ensure that the wireless network remains stable. While the infrastructure may be stable, there are other factors that may affect your connection. Microwave ovens, wireless cameras, 2.4 Ghz cordless telephones and other non authorized wireless access points are all known to interfere with wireless networks. If you are experiencing trouble accessing or staying connected, or traffic on the network seems very slow, look around and see if any of these devices are in the neighborhood and move to amore favorable location.
10. Does using the wireless network drain my laptop's battery?
Yes. Expect a hit on battery life when using a wireless card in a laptop. How much of a drain on battery life varies according to model of laptop and battery. Obviously, how much you're using the laptop will have a big effect, too. Your operating system and the software you installed with your card will probably have utilities for conserving battery life.
11. Can I use a PDA with the wireless network?
Yes. PDAs equipped with 802.11b compliant radios will operate on the Fordham University wireless network. Palm and Handspring models currently require the purchase of additional equipment in order to operate on 802.11b wireless networks. Pocket PCs such as the Compaq Ipaq also has the ability to connect to 802.11b wireless networks. A Compaq Ipaq equipped with a pcmcia slot will accommodate the same wireless cards that are installed in laptops. More information on the Compaq Ipaqs can be found at the Compaq site.
12. Is there a charge for establishing a Wireless connection?
No. There is no service charge to connect to the Wireless network, but you do need to purchase a wireless Ethernet card.
13. I'm getting a bad connection. How can I tell if it's my computer or a bad signal? Is there anyway I can see the signal strength for Wireless at Fordham?
Yes, most manufacturers have wireless signal strength indicator located on the taskbar.
14. What do I do if I am getting bad signal strength?
If you are in a location where wireless networking is supported but you are not getting a good connection because of poor signal strength, you should report the location to the University Help Desk.
For additional assistance and information, please contact the University Help Desk at 718-817-3999 or via e-mail to helpdesk@fordham.edu
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