Fordham University            The Jesuit University of New York
 


LAW Tech Job Description


FORDHAM LAW 
INFORMATION SYSTEMS & PLANNING DEPARTMENT (ISP)

JOB DESCRIPTION - MAY 2008
 
DIVISION:            Fordham Law Information Systems & Planning Department

POSITION:           Network & Systems Student Technician
 
SUPERVISOR:     Manager of Network & System Services
 
SUMMARY:
 
Student work in the Network & Systems group at Lincoln Center (Law School building) to answer questions and resolve issues relating to server and network software and hardware equipment.  They are expected to provide a high level of customer service, demonstrate exemplary interpersonal skills and maintain a professional attitude at all times.
 
QUALIFICATIONS:
  • Student workers must be registered Fordham students in good academic standing during the semester of their appointment.
 
RESPONSIBILITIES:
  • Prepping all server hardware: physical assembly, racking, and cabling. Installing server OS, system tools, and applications. Installing server OS, system tools, and applications. Configuring & securing servers based on organization policy and guidelines.
  • Backup and restoration of all network files and systems using CA’s BrightStor.
  • Assist with the administration, maintenance, and troubleshooting of all Windows and NetWare servers, and services. Assist with the creation of policies, procedures and documentation. Provide level 3 support to the helpdesk and other support groups.
TECHNICAL KNOWLEDGE:
 
Required knowledge:
§         Proficient with Windows XP/VISTA & MAC OSX
§         Basic knowledge of Server & Network concepts (TCP/IP, DNS, WINS, ADS, etc.)
§         Good communications skills (Written & Verbal)
 
Preferred knowledge:
§         Windows 2000/2003 Server, Linux, Mac OSX Server
§         Basic Network Configuration Experience
§         Programming languages (VB, Java, Pearl, C++)
 
Training will be provided for:
 
§         TrackIT ticketing system
§         Backup Systems using BrightStor
§         Basic Network troubleshooting
§         Proper in-take procedures
 
COMPENSATION:

  • For the 2009-2010 academic year, the salary will be $15 per hour.


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