|Connecting from MS Outlook Client
Configuring the LDAP Lookup in Outlook
- In Outlook, select ‘Account Settings’ from the ‘Tools’ menu.
(Note: Outlook 2010 users can find ‘Account Settings’ under the ‘File’ menu).
- Under the ‘Address Books’ tab, select ‘New’ and choose the option for an ‘Internet Directory Service (LDAP)’ and click ‘Next’.
- Enter the following.
||(the password which you use to log into the my.Fordham portal)
Use Secure Password Authentication: unchecked
- Click ‘More Settings’.
Under ‘Connection Details’, enter ‘Fordham University’ for the address book display name, enter ‘636’ for the port, and check the box to select the option ‘Use Secure Sockets Layer’.
- Under the ‘Search’ tab, select the option to do a ‘Custom’ search and enter the following as the search base: ou=people,o=fordham.edu,o=wp
Performing a Search
- Click ‘OK’, ‘Next’ and then ‘Finish’. You will need to close Outlook and reopen it before you can search this LDAP server.
- From the ‘Tools’ menu, choose ‘Address Books’.
(Note: Outlook 2010 users can find ‘Address Books’ under the ‘Home’ tab).
- Select ‘Fordham University’ from the drop down menu, and click the ‘Advanced Find’ link.
Fix to Recognized Microsoft Outlook LDAP Search Problem
- Type in your search term and click ‘Ok’.
- Search Tips: If you have trouble finding the person you are looking for, try searching by last name only, or by last name, first name.
Please note that Microsoft has confirmed that this is a problem in the Outlook application, resulting in the possibility of an LDAP search error when you try to use a full name to search the Display Name field. (See http://support.microsoft.com/kb/311829.) In order to resolve this problem, a Windows registry setting may need to be updated.
To assist Outlook-based users of the White Pages directory, we have prepared the following instructions to update the registry. (Note that before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs.)
Download the file related to your specific Microsoft Outlook version:
For Windows XP: Click the Windows START button in the lower-left corner of the desktop. Click on ‘Run…’, type ‘regedit’ as the program to open, and click the ‘Ok’ button.
For Windows 7: Click the Windows logo button in the lower-left corner of the desktop. Type ‘regedit’ in the box containing ‘Search programs and files’, and hit enter.
While in the Registry Editor, from the menu bar, select ‘File’, then ‘Import…’, choose the file downloaded above, and click ‘Open’.
Upon receiving a successful confirmation notice, click ‘Ok’, and from the menu bar, select ‘File’, then ‘Exit’. This should resolve the recognized MS Outlook LDAP lookup problem.