IT News Room
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As you may have noticed, the University’s portal, my.fordham.edu, has a beautiful new look and easier navigation. This is the first of many improvements to the portal that will make your experience of it more intuitive and user-friendly. Below is a screenshot of one of five rotating background images on the login page.
We will continue to keep you posted as updates are rolled out. Please join us in our journey to make the portal a more useful and informative tool. If you have any questions or suggestions, please contact IT Customer Care at 718.817.3999 or via email at HelpIT@fordham.edu.
Fordham IT is pleased to announce that effective February 1, 2014 Windows laptop and desktop users will be required to log into the NAC wireless network on the first day of each month, rather than once a week. Going forward, your computer will undergo a scan once a month instead of weekly.
We constantly monitor our network for suspicious activity. When we identify issues, as we have in the past, access to the network will be restricted and the owners of the affected devices will be asked to contact IT Customer Care for assistance.
We ask that all members of the Fordham community be good network and Internet citizens by keeping up to date their antivirus, application/operating system patches and firewalls to protect both themselves and the university community.
If you have questions or concerns, please contact IT Customer Care at 718-817-3999 or via email to: HelpIT@fordham.edu.
| Internet Explorer 11 is the latest version of Microsoft's web browser. This new version may have issues displaying older websites. For example, images might not show up, menus might be out of place, and text boxes could be jumbled together.
When these types of issues occur, you can place Internet Explorer 11 into Compatibility View to resolve the viewing issue. Once you enter Compatibility Viewing for a web site, your computer will remember that for future visits to that particular site.
Fordham IT has identified the following sites where it may be necessary to use Compatibility Viewing.
·Service Desk Express
Information regarding Compatibility Viewing and how to enable it is available at: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
As always, ifyou have any questions or concerns, please contact IT Customer Care at (718) 817-3999 or via email to: HelpIT@fordham.edu
| Fordham IT is pleased to announce that we have enabled Google Groups and Sites in our Fordham Google Apps domain.
If you have used Google Groups and/or Sites you will enjoy that same functionality with your Fordham Gmail account. If you have not used either of these Google Apps please visit the Groups and Sites support pages below:
Groups and Sites are part of Google Core Apps, which are those apps covered by Fordham University’s existing Google Apps Terms of Service. This agreement specifically covers the following applications only: Gmail, Calendar, Drive (Docs), Groups, Sites, and Talk (Chat).
To enable Groups and Sites on your Fordham Google Apps Domain account, you must read and accept the Fordham Policy on the Use of Google Sites and Groups.
For news, tips and IT updates please visit the Fordham IT Blog and stay tuned for future Google Apps release dates.
As always if you have any questions or concerns, please contact IT Customer Care at (718) 817-3999, or via email to: HelpIT@fordham.edu
| Fordham IT now has a Twitter account!
As a new member of the Twitter community, we pledge to keep you informed so please stay connected and follow us @FordhamITupdate.
Effective immediately, we will be ‘'tweeting'’ outage notifications so you can get the information you need as quickly as possible.
We will continue to post all IT outage notifications and access issues in the Personal Announcements area on the Home tab of the portal, my.fordham.edu
Of course, we will still use Gmail when it’'s available, however, we do plan on phasing out emails around IT outages in approximately 3 months.
Please setup your Twitter account today; https://support.twitter.com/articles/100990-signing-up-with-twitter
After you setup your account, you can setup mobile notifications so that you are always informed; https://support.twitter.com/groups/54-mobile-apps#
Our IT Customer Care staff is eager to help if you have any questions or concerns. They can be reached by phone, (718) 817-3999, or by email, HelpIT@fordham.edu
| Fordham IT is actively testing the following software upgrade so that we can provide you with the best possible technology tools and support. Until testing is complete, we suggest that you DO NOT upgrade to the following at this time:
- OS X Maverick (v10.9) for Macs
Installation of this software application at this time could result in your inability to access key systems and other administrative applications.
If you are accessing University applications on your personal computer, Fordham IT recommends that you DO NOT upgrade until Fordham IT has been able to test the software upgrade with University applications.
Watch for future announcements from Fordham IT about this application when it has been vetted against University systems and applications.
Please contact the IT Customer Care Center with any questions or concerns at (718) 817-3999 or via email to: HelpIT@fordham.edu
There is currently no maintenance scheduled outside the preventative maintenance window.
|This offer enables full-time faculty to download copies of the full Microsoft suite of standard office applications--including Word, Excel, Access,PowerPoint, and Publisher--for installation on your homecomputer or laptop,to use for as long as you work at Fordham.
Microsoft Visio and Project are also available for download, for an additional $9.95 each.
To obtain your license, or for more information, please visit the Faculty Technology Center or Fordham IT Customer Care Desk on your campus.
You must present a valid Fordham Faculty ID to have your license approved, and payment via major credit card will be required at the time you download thesoftware.
If you need any further information about this offering, please send email to firstname.lastname@example.org
Microsoft has released a security advisory for a vulnerability in Internet Explorer (IE) versions 6 through 8. (Version 9 and 10 are not affected.)
Just visiting a compromisedwebsite with a vulnerable version of IE can allow attackers to access your computer and install software. The software thatinfects computers through this vulnerability collects your personal information, including user names and passwords for various sites, including bank and email accounts. There are reports that the vulnerability is being used to infect machines with Trojan-Horse malware and take remote control of your computer.
In response, on January 14, 2013, Microsoft released an update to address these reported vulnerabilities. Without applying the update, systems remain vulnerable when tricked into browsing to a malicious website. Microsoft recommends that customers apply the update followed by a reboot of your computer immediately.
Most users have Automatic Updates enabled and will not need to take any action because this security update will be downloaded and installed automatically.
Users who have disabled automatic updating must check for updates and install this update manually by activating the Windows update application (Start - All Programs - Windows Update).
The University Information Security Office advises applying the update as soon as possible on all personal and non-university owned machines.
Microsoft Security Bulletin MS13-008 – Microsoft Security Advisory (2794220) Released: January 14, 2013.
If you have any questions or concerns, please contact IT Customer Care at (718) 817-3999 orvia email to: HelpIT@fordham.edu.
Anytime, Anywhere, Anyhow
Fordham IT is pleased to announce an initial mobile offering, mFordham, now available at Mobile.Fordham.edu. Simply access this link using theinternet browser on your mobile device – Fordham information will be at your fingertips Anytime, Anywhere, Anyhow. mFordham will be available at the Apple App store in the coming weeks. Available on all mobile devices, features of mFordham include:
· Interactive maps
· Instant news
· Access to Athletics including upcoming games, news, schedules and team rosters
· Online Directory of current staff and faculty names and email addresses
This is the first in a series of planned mobile offerings available to Fordham students, prospective students, faculty and staff. Additional offerings will follow this Fall. Stay tuned.
|Fordham IT will be enhancing the security ofthe wireless networks at the Rose Hill, Lincoln Center, and Westchester campuses. In order to do so we will be adding Service Set IDentifiers (SSIDs) to the current list of wireless networks. These networks will use the WiFi Protected Access II (WPA2) protocol and they require a key (password)to encrypt your wireless network traffic.
To access the secure wireless networks, simply select one of the following available wireless networks and enter the WPA2 Key when prompted for a password:
The following links contain more information on how to connect to and configure your wireless access:
Please note the existing unsecured and secured wireless networks, FORDHAMRH, FORDHAMLC and FORDHAM400 and their -S counter parts will remain active and available only until May 1st, 2014.
If you are unable to connect to a WPA2 network, make sure you update all network drivers to the latest versions. If you have any questions or concerns, please contact the University Help Desk at 718-817-3999 or via e-mail to email@example.com
|Get plugged into the most accurate and current IT research available!
Fordham IT is pleased to announce that faculty, students and staff now have free access to Gartner for technology related information.Through a partnership with the University Libraries, we have made it possible for all members of the Fordham community to access Gartner.Com from the Library's Databases & Indexes web page.
How does this affect you?
Faculty are empowered with current trends in information technology allowing them to bring real world complex issues into the classroom.
Students are provided with insight into current technologytrends, IT management, business issues, organizations, strategy aswell as a global perspective on the IT industry.
Staff is given information on how to improve infrastructure, validate technology decisions, analyze trends in the industry and understand best practices.
To access Gartner, point your browser to theUniversity Library's Databases & Indexes page. The Gartner link is listed under "G" on the F thru J page: http://www.library.fordham.edu/database/f-j.html