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IT News Room
Congratulations to the Graduating Class of 2008!!
Complete Network Outage @ RH & LC - Thursday May 22nd from 5:30 AM - 7:00 AM
Emergency Wireless Outage at Rose Hill - Thursday May 1st from 5:30 AM - 8:00 AM
Network Outage in RH Residence Halls - Friday April 25th from 5:30 AM - 7:00 AM
Power shutdown in Martyr's Court Thursday April 10th, and Resulting Network outages
Network Outages at LC Sunday April 6 and Sunday April 13
Potential Issue w/ Automatic FileSave in SPSS v16.0.x
Normalization of Technology Maintenance Schedule
Vulnerabilities in Adobe Software
Service Outages for Feb 28-29, 2008
Enhancements to Postini User Interface
Microsoft Vista and Office 2007
Internet Explorer7 and Domino Web Access
Reminder: the normalized Preventative Maintenance schedule is every Thursday and Friday from 5:30 to 8:30 AM.
If you have any questions or concerns about any of the below - please contact the University Help Desk at (718) 817-3999 or via email to:helpdesk@fordham.edu
Network Outage @ RH & LC Thursday, May 22nd
In an ongoing effort to improve the reliability and sustainability of the University network, Fordham IT is upgrading network equipment - Thursday, May 22nd. Starting at 5:30 AM and ending no later than 7:00 AM - there will be no network access at both the Rose Hill and Lincoln Center campuses. . This includes 888 Seventh Ave and 33 West 60th St; VoIP phones are not affected.
We apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email to: helpdesk@fordham.edu
Emergency Wireless Outage at Rose Hill Thursday, May 1st
To improve the reliability and sustainability of wireless services, Fordham IT is upgrading network equipment.
During the normalized maintenance period - Thursday, May 1st from 5:30 AM thru 8:00 AM - there will be no wireless network access on the Rose Hill campus. We apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email to: helpdesk@fordham.edu
The above communication may not affect the Law School community. Please check with the Law Help Desk at 212.636.6786 or via email to: helpdesk@law.fordham.edu
RH Residence Halls - Network Outage, April 25th from 5:30 AM thru 7:00 AM
To improve the reliability and sustainability of network services, Fordham IT is upgrading network equipment. During this maintenance period - Friday, April 24th from 5:30 AM thru 7:00 AM - there will be no network access in the Rose Hill residence halls.
Martyr's Court Power Outage, April 10th from 10:00 AM thru 4:00 PM
Facilities has scheduled a Power Outage for Martyr's Court on Thursday, April 10th from 10 AM thru 4 PM.
This power outage has the following impact on the Rose Hill community:
during our regular maintenance period - Thursday, May 22nd. Starting at 5:30 AM and ending no later than 7:00 AM - there will be no network access at both the Rose Hill and Lincoln Center campuses. . This includes 888 Seventh Ave and 33 West 60th St; VoIP phones are not affected.helpdesk@fordham.edu
This is a broadcast message to the University community regarding an emergency wireless network outage scheduled for Thursday, May 1, 2008 starting at 5:30 AM and ending no later than 8:00 AM.
Martyr's Court will have no power
The entire Rose Hill campus will have no Cable TV
The following buildings and residence halls will have no data communications:
The University Church, Collins, Loyola, Faber, Alumni Court North and South, Martyr's Court, and Queen's Court.
Potential Issue with automated file save in SPSS 16.0.x
SPSS Technical Support has recently detected a problem in SPSS 16.0.x with the automated file save function. When modifications are being made to an existing file, the automated file save function periodically appears to save the file, yet the file is not saved and is missing from the system.
This problem can occur if you exit the application without explicitly saving your file first. This problem has been observed when working with larger size data files or saving to a slower device (such as over the network) where the saving process takes longer than 3 seconds. It is strongly advised that you do not save your files in this manner until the issue is addressed; this is slated for the next maintenance release.
SPSS is evaluating themost appropriate solution but until it is available, always save your file explicitly via File->Save or the save toolbar button prior to exiting the application.
If you have any questions or problems, please contact your local SPSS support team at: http://support.spss.com/contactus.asp
Normalization of Technology Maintenance Schedule
In order to normalize the scheduling of maintenance for information and technology services, Fordham IT is now reserving every Thursday and Friday morning between 5:30 AM and 8:30 AM to perform Preventative Maintenance (PM).
Preventative Maintenance includes a variety of 'things' necessary to keep information & technology services running, including but not limited to:
- software patches, fixes and upgrades [e.g., upgrades to SIS, such as applying new Federal Regulations code to Financial Aid components];
- hardware installs and upgrades [e.g., an additional server for redundancy so that email remains up if a server goes down];
- quality assurance testing [e.g., to ensure what we've done works];
Emergency PM's will still be scheduled as necessary in the event of hardware or software failures.
Notification of the regular PM schedule as well as critical repair events are posted on the Fordham IT website on the IT News Room page
Vulnerabilities in Adobe software
Security vulnerabilities have been discovered in Adobe Acrobat and Adobe Reader. If you use either of these products, it is recommended that you update your current version to version 8.1.2. Adobe has provided the followinglinks to assist in updating your software.
Adobe recommends Adobe Reader 7 and 8 users update to Adobe Reader 8.1.2 , available here:
http://www.adobe.com/go/getreader
Adobe recommends Acrobat 8 users on Windows update to Acrobat 8.1.2 , available here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3849
Adobe recommends Acrobat 8 users on Macintosh update to Acrobat 8.1.2 , available here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3856
Interruption of Technology Services
In order to complete renovations of the Lincoln Center Data Center, therewill be an interruption of services as described below.
Thursday, February 28th, 2008:
04:00 AM - 08:30 AM: Data Services effected are all Data & Telephone (4-Digit Dialing) Communications at the LC Campus location, Quinn Library, 888 7th Avenue Offices (Data &Voice), 33 W. 60th Street Offices(Data & Voice), 1790 Broadway Facility (Data & Voice), Law School and all floors of the Leon Lowenstein Building.
Friday, February 29th, 2008:
12:00 Midnight - 8:00 AM: Data Services effected are Wireless throughout the Lincoln Center Campus, Dormitory Network at Lincoln Center Campus, Data and Telephone Communications between the RH & LC Campus Locations (4-Digit Dialing), Internet Access at Lincoln Center Campus, Quinn Library and VPN.
Service will be restored in sequence, thus some service will be re-established sooner than others. However, all services will be restored to the best of our ability by 8:00 AM on Friday, February 29th.
Enhancements to Postini User Interface [Fordham's Spam Blocker]
Postini is making some minor user improvement upgrades to their systems that will change what users see when they log into their Postini Message Center. These improvements include general navigation enhancements and the ability for users to control viewing of images, attachments and links. These upgrades are scheduled to occur sometime in the next couple of weeks. Postini has provided a Powerpoint presentation and pdf document to assist users in understanding these changes.
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Microsoft Vista and Office 2007
Please be aware that on Tuesday, January 30 th , 2007 Microsoft officially launched a new operating system (Vista), and a new version of Office (Office 2007). Presently, these products have known incompatibilities with Blackboard, Mirapoint (student email) and Lotus Notes. Others are yet to be discovered.
Fordham University IT will NOT perform, support or authorize any installations of or upgrades to Vista or Office 2007 on any University computers until both the new operating system and the office application have been fully vetted.
Additionally, we strongly recommend that you NOT install Windows Vista or Office 2007 on personal computers either.
Both of these policies will remain in place until sufficient testing is complete providing evidence that they will perform as desired in our environment, and a comprehensive deployment plan to provide the best user experience is developed.
Please check back and visit the MS Compatibility Forum for updated information.
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Internet Explorer7 and Domino Web Access
Although Microsoft has released IE 7 as a critical update, please be advised that the Calendar function in Domino Web Access (Lotus Notes on the web) is not compatible. IBM is actively working onsolving the problem however, there is currently no estimated fix date.
Fordham IT requests that you do NOT download and install IE 7 until you are advised by Fordham IT that ALL University applications are compatible with this new version.
If your Internet Explorer has already been updated to IE 7 via Microsoft Update, help in gaining access to your Calendar is available under the "e-mail" section of our Online Documentation & Help page.
You may also contact the University Help Desk at(718) 817-3999 Monday to Friday, 8am - 8pm for assistance.
Updates will be posted as they are available.
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Please contact the University Help Desk at (718) 817-3999 for assistance to make sure you have the latest antivirus patches and updates installed on your PC .
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