Fordham University            The Jesuit University of New York
 


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Past Alerts










Past Alerts



This is a list of past alerts and preventative maintenance items.  We will attempt to archive the alerts for at least 6 months. 



 
April 2014
Brief Network Outage Scheduled for April 4, 5:00 AM - 5:30 AM
 
On April 4, between 5:00 AM and 5:30 AM, Fordham's wireless network will undergo an important service upgrade.

During this time, access to the network will be unavailable in all dorms, classrooms, and public spaces at the Lincoln Center, Rose Hill, and Westchester campuses.
February 2014
On Friday, February 14, 2014, beginning at 5:00 AM and ending no later than 7:00 AM, service for the Fordham VPN may be interrupted for users who try to log in at that time or are currently using the network.

Fordham IT is upgrading the current software and intermittent outages are a possibility. Please be advised that this upgrade may be postponed due to the winter storm. If that is the case, VPN service will continue tomorrow without any interruption.

We thank you for your patience and understanding while we work to upgrade university systems.

Please contact IT Customer Care with any questions or concerns at (718) 817-3999 or via email:  HelpIT@fordham.edu. For up-to-date service information, follow us on Twitter: @FordhamITUpdate.
December 2013/ January 2014

Banner Outage: 12:00AM Monday, January, 6, 2014 thru 3:00AM Monday, January, 6, 2014

The Advancement, Human Resource, Finance and Student Information Systems (Banner) will be unavailable beginning at 12:00AM  Monday, January, 6 through 3:00AM Monday January 6th, 2014, due to a regulatory maintenance.
 
During this time both Self-Service (Banner) (SSB) and Internet Native (Banner) (INB) will be unavailable.  This includes student registration, class schedules, transcript requests, available courses, on-line payments, Advancement, Finance, HR and Banner reporting, etc.
 
The University portal, My.Fordham.edu will be available during this time, as will all non-Banner services accessible via the portal, such as E-mail, Degreeworks, Blackboard, etc.
 
If you have any questions or concerns, please contact  IT Customer Care at (718) 817-3999 or via email to: helpit@fordham.edu



P: Drive (My Documents) & Shared Drive Storage Improvements.
Friday, December 20, 2013 at 10PM thru Saturday, December 21, 2013 at 10PM
In response to the overwhelming demand for storage Fordham IT is planning a major upgrade to our current system storage capacity over the winter break. Upon completion this upgrade will provide:
 
  ·         Ample storage capacity to meet increased demand going forward
  ·         A much more reliable, faster and robust system

We have scheduled the upgrade during a time period that hopefully will be least impactful to the user community.
 
The upgrade will begin on Friday, December 20, 2013 at 10PM and continue through Saturday, December 21, 2013 at 10PM.
 
Before leaving for the break we ask that you log off your office computer and refrain from using your work PC/Mac during the upgrade time frame. In addition to logging off Mac users should first reboot. We recommend that laptop users log off the network during the upgrade to avoid any potential issues.

Please note: This upgrade affects only the P:& S : drives on your computer and has no impact on any other IT service, e.g. email.

If your computer is inadvertently left logged on the machine may not make a smooth transition, e.g. drives may not reconnect. However one or two reboots should clear any issues.
If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email to: HelpIT@fordham.edu


October 2013
Hyland OnBase Upgrade:
5:00 PM Friday, October 4th, 2013 -- 8:00 AM Monday, October 7th, 2013

Banner Advancement, Student, Finance and HR systems will be unavailable beginning at 5:00 PM Friday, October 4th, 2013 through 8:00 AM Monday, October 7th, 2013 due to a software upgrade.

During this time both Self-Service Banner (SSB) and Internet Native Banner (INB) will be unavailable.  This includes student registration, class schedules, transcript requests, available courses, on-line payments, Advancement, Finance, HR and Banner reporting, etc. 

The University portal, My.Fordham.edu will be available during this time, as will all non-Banner services accessible via the portal, such as E-mail, Degreeworks, Blackboard, etc.

In addition to the Services outlined below the following services will be unavailable during the outage:

If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email to: HelpIT@fordham.edu


September 2013
Hyland OnBase Upgrade:
Friday, September 6, 2013 at 5:00PM - Monday September, 9, 2013 at 5:00PM

  A planned upgrade of Hyland OnBase, the university's document imaging and work flow management system, from V11.0 to V12.0.3 has been scheduled.

The upgrade will commence on Friday, September 6, 2013 at 5:00PM and will be completed no later than Monday September, 9, 2013 at 5:00PM.

During the upgrade all OnBase services will be unavailable.
Client upgrades on local machines that use OnBase will begin on Monday September 9th and will be completed by the end of the business day.
Additional details about the client upgrade process will be communicated closer to the upgrade.
 
Below are two new features users will see in OnBase version 12.0.3

1. Application Enabler: A new user interface and a counter for individual document types in addition to a mouse-over document retrieval which replaces the traditional Hot key retrieval.


2.  Virtual Print Driver:  Will display with a Microsoft look and feel and some additional options such as documentand page rotation.


If you have any questions or concerns, please contact IT Customer Care by phone, (718) 817-3999 or by email, HelpIT@fordham.edu.


July/August 2013
As we seek to improve the quality of our network services, we have scheduled service improvements as noted below.

All work has been scheduled during evening hours in order to minimize the impact on the university community.

Day Date Time Affected locations
Thursday 7/25/2013 6:00PM-10:00PM Administration Building, MSU, Freeman, Finlay Hall, John Mulcahy Hall, Spellman, Walsh Hall, 557 East Fordham Rd., 191st Building
Thursday 8/01/2013 9:30PM-12:00AM Faculty Memorial Hall, Hughes House, Cambreleng, Tierney Hall, 2538/2540 Hughes Ave., Keating Hall


ALL of the following services will be unavailable per the schedule below:
· Internet Access,
· Fordham Network Access,
· Wireless Access,
· VoIP


Reminders will be posted at each location on the date services will be unavailable.

We apologize for any inconvenience this may cause and we appreciate your patience as we continue to improve the reliability of information systems at Fordham University.

If you have any questions or concerns, please contact IT Customer Care at (718) 817-3999 or via email to: HelpIT@fordham.edu


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