Fordham University            The Jesuit University of New York
 


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Past Alerts










Past Alerts

This is a list of past alerts and preventative maintenance items.  We will attempt to archive the alerts for at least 6 months. 


November 2014
On Friday, November 7, between 8 p.m. and 12 a.m., the network at the Lincoln Center campus will receive some maintenance. Wireless access to the Internet will NOT be affected. However, there will be network interruptions at some Lincoln Center locations. For approximately 20 minutes, sometime between 10:30 p.m. and 12:00 a.m., there will be NO Internet access from wired connections in McMahon, some locations in the new Law School, and from the street level to the 13th floor in Lowenstein. In addition, IP telephones for Enrollment Services will be affected on the second floor . Data connection will be lost in offices located at 33 West, 1790 Broadway, and 888 Seventh Ave. Service will be disrupted for eXplorance, Jadu, the backup systems for Santa Clara University, and Fordham Connect.

September 2014
MyFiles will undergo scheduled maintenance and be unavailable from Thursday, September 25, 10:00 p.m. until Friday, September 26, 2:00 a.m. MyFiles is a file management system accessible via the Portal. It provides secure and private file storage for all Fordham faculty, staff and students.

Blackboard Learn Environment
will undergo maintenance on Wednesday, September 24, from 2am-4am, and will be unavailable at this time.

Banner will undergo scheduled maintenance from Friday, September 19, 6:00 pm through Saturday, September 20, 9:00 am.

Self-Service Banner (SSB) and Internet Native Banner (INB) services will be unavailable, including Advancement, Human Resources, Finance and the Student Information System. Also affected will be student registration, class schedules, transcript requests, available courses, online payments, Banner reporting (including SSR - Self Service Reporting), Degreeworks, and the 411.fordham.edu directory. New users will be unable to claim a my.fordham account; however, password changes and resets can still be made.
Services accessed via my.fordham will be available, including Gmail and Blackboard. Network connectivity between the Fordham campuses and Internet access will also operate normally.
August 2014
Banner Scheduled Maintenance August 7, 11:00 PM through August 8, 2:00 AM
Banner will undergo scheduled maintenance from Thursday, August 7, 11:00 PM through Friday, August 8, 2:00 AM.

Self-Service Banner (SSB) and Internet Native Banner (INB) services will be unavailable, including Advancement, Human Resources, Finance and the Student Information System. Also affected will be student registration, class schedules, transcript requests, available courses, online payments, Banner reporting, and the 411.fordham.edu directory. New users will be unable to claim a my.fordham account; however, password changes and resets can still be made.
Services accessed via my.fordham will be available, including Gmail, Degreeworks, and Blackboard. Network connectivity between the Fordham campuses and Internet access will also operate normally.

July 2014
Scheduled maintenance on Banner begins Thursday, July 24, 11:00 PM and continues through Monday, July 28, 7:00 AM.
At this time, Self-Service Banner (SSB) and Internet Native Banner (INB) services will be unavailable, including Advancement, Human Resources, Finance and the Student Information System. Also affected will be student registration, class schedules, transcript requests, available courses, online payments, Banner reporting, and the 411.fordham.edu directory. New users will be unable to claim a my.fordham account; however, password changes and resets can still be made.
Services accessed via My.Fordham will be available, including Gmail, Degreeworks, and Blackboard. Network connectivity between the Fordham campuses and Internet access will also operate normally.


Tests & Upgrades of Student Information System & Campus Networks: July 18, 12:30 PM - 7:30 PM
On Friday, July 18, starting at 12:30 PM and ending no later than 7:30 PM, Fordham IT will perform a test of our disaster readiness. Services such Gmail, Degreeworks, and Blackboard, that are accessed via the University portal, My.Fordham, will very likely also experience interruptions. At times the Student Information System may appear to be online, but any work or transactions performed in the system will not be saved. In addition, there will be unpredictable breaks in connectivity between the Fordham campus networks, as well as sustained Internet outages.


Firewalls Upgrade, July 10-11, 10:00 PM - 4:00 AM
On Thursday, July 10 at 10:00 PM and ending no later than Friday, July 11 at 4:00 AM, there will be one brief outage for each of the following systems while we upgrade the firewalls:
Banner (INERP, SSRP), Degreeworks, DLS-VC Video Capture (echo360dls.fordham), Dupe-copy, Fass, faweb, FSA Atlas, Infosilem, IT-right02 (facts.fordham), PayBase, PowerFAIDS, Reporting.fordham, Tableau, TM1, TrustWave NAC,  Secure.fordham. edu., VPN.
Each outage will not last for more than 15 minutes.


June 2014
P: & S: Drive Maintenance, June 20, 8:30PM - 10:30PM
On Friday, June 20, from 8:30 PM to 10:00 PM, P: and S: drives will undergo routine maintenance. All users should log off by 8:30 PM and remain logged off until the maintenance is complete.
Files left open during the maintenance window will be disconnected and may experience issues when being saved. To avoid problems, save the files locally, log off, and when the maintenance is completed, log on and move the saved files to the P: or S: drive.


Internet Access Unavailable June 10, 10PM - 12AM
Internet access will be unavailable for Rose Hill and Lincoln Center campus administrators tomorrow, June 10, between 10PM - 12AM. The Network Operations group will be doing maintenance and firmware upgrade on the switches at that time. Wireless access will not be affected.
April 2014
Brief Network Outage Scheduled for April 4, 5:00 AM - 5:30 AM
On April 4, between 5:00 AM and 5:30 AM, Fordham's wireless network will undergo an important service upgrade.
During this time, access to the network will be unavailable in all dorms, classrooms, and public spaces at the Lincoln Center, Rose Hill, and Westchester campuses.

February 2014
On Friday, February 14, 2014, beginning at 5:00 AM and ending no later than 7:00 AM, service for the Fordham VPN may be interrupted for users who try to log in at that time or are currently using the network.
Fordham IT is upgrading the current software and intermittent outages are a possibility. Please be advised that this upgrade may be postponed due to the winter storm. If thatis the case, VPN service will continue tomorrow without any interruption.
We thank you for your patience and understanding while we work to upgrade university systems.
Please contact IT Customer Care with any questions or concerns at (718) 817-3999 or via email:  HelpIT@fordham.edu. For up-to-date service information, follow us on Twitter: @FordhamITUpdate.

December 2013/ January 2014

Banner Outage: 12:00AM Monday, January, 6, 2014 thru 3:00AM Monday, January, 6, 2014

The Advancement, Human Resource, Finance and Student Information Systems (Banner) will be unavailable beginning at 12:00AM  Monday, January, 6 through 3:00AM Monday January 6th, 2014, due to a regulatory maintenance.
 
During this time both Self-Service (Banner) (SSB) and Internet Native (Banner) (INB) will be unavailable.  This includes student registration, class schedules, transcript requests, available courses, on-line payments, Advancement, Finance, HR and Banner reporting, etc.
 
The University portal, My.Fordham.edu will be available during this time, as will all non-Banner services accessible via the portal, such as E-mail, Degreeworks, Blackboard, etc.
 
If you have any questions or concerns, please contact  IT Customer Care at (718) 817-3999 or via email to: helpit@fordham.edu



P: Drive (My Documents) & Shared Drive Storage Improvements.
Friday, December 20, 2013 at 10PM thru Saturday, December 21, 2013 at 10PM
In response to the overwhelming demand for storage Fordham IT is planning a major upgrade to our current system storage capacity over the winter break. Upon completion this upgrade will provide:
 
  ·         Ample storage capacity to meet increased demandgoing forward
  ·         A much more reliable, faster and robust system

We have scheduled the upgrade during a time period that hopefully will be least impactful to the user community.
 
The upgrade will begin on Friday, December 20, 2013 at 10PM and continue through Saturday, December 21, 2013 at 10PM.
 
Before leaving for the break we ask that you log off your office computer and refrain from using your work PC/Mac during the upgrade time frame. In addition to logging off Mac users should first reboot. We recommend that laptop users log off the network during the upgrade to avoid any potential issues.

Please note: This upgrade affects only the P:& S : drives on your computer and has no impact on any other IT service, e.g. email.

If your computer is inadvertently left logged on the machine may not make a smooth transition, e.g. drives may not reconnect. However one or two reboots should clear any issues.
If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email to: HelpIT@fordham.edu


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