Fordham University            The Jesuit University of New York
 


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Instructions for Changing Password









INSTRUCTIONS FOR CHANGING YOUR ACCESSIT ID PASSWORD

Change password from inside My.Fordham.edu (already logged in)
1.    Click the Password Update icon in the upper right-hand corner
2.    Enter your AccessIT ID and password (to verify it’s actually you!)
3.    Follow instructions below, beginning at Step 3 for the instructions for changing password from outside My.Fordham.edu.
Change password from outside My.Fordham.edu (not logged in)
1.    Click the Change Password link under the LOGIN button.
2.    Log into the portal by entering your current AccessIT ID and password
3.    Click the Change Password link
4.    Enter a new password
5.    Re-enter the new password to confirm
6.    Click the radio button next to “I have read, understood and agree to comply with the above requirements for use,” IF you want to access your Gmail outside the portal, such as from a mobile device. The first time you attempt to access your Gmail from a mobile device after changing your password, you will be prompted to enter your new AccessIT ID password.
7.    Click the Submit button.
If your AccessIT ID password has already expired, click either Forgot Password or Claim Account.

Forgot Password
1.    Enter your AccessIT ID
2.    Answer the three questions
3.    Click the Submit button.
Claim Account
1.    Read the Terms and Conditions
2.    Click the check box to certify you read and agree to the policy
3.    Click the Continue button
4.    Enter your AccessIT ID and one-time password and click the Submit button.
5.    If you do NOT have a one-time password, click the link that says, "Don’t have a one-time password?"
6.    Enter the required information and click the Submit button
7.    Enter a new password
8.    Re-enter the new password to confirm
9.    Click the radio button next to “I have read, understood and agree to comply with the above requirements for use,” IF you want to access your Gmail from outside the portal, such as from a mobile device. The first time you attempt to access your Gmail from a mobile device after changing your password, you will be prompted to enter your new AccessIT ID password.
10.    Answer three (3) of the displayed questions
11.    Enter a non-Fordham e-mail [to be used only if you forget your security answers and need to reset your Password]
12.    Click the Submit button.


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