Fordham University            The Jesuit University of New York

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Workflow & Document Imaging

Current Initiatives

Workflow & Document Imaging

Fordham IT is applying a Banner-based enterprise work flow and imaging system that significantly improves the ability of the University’s academic and administrative departments to manage complex business processes that cross several departmental lines, are repetitive in nature, and include paper documents and approvals.  Such documentation is now electronically prepared and moved among appropriate departments, and stored in electronic archives.  Faculty and administrative hiring, and purchasing requisitions are examples of processes that can be improved through the application of this system.  CRM (customer relationship management) systems are being implemented with the support of workflow.  When completed this segment of the workflow initiative will allow for the automated tracking of individuals from the recruitment through the University life cycle and into the alumni giving years. This initiative will increase significantly the efficiency, timeliness, and reliability of these complex business processes.

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