FAQ's


1.  Who is eligible to receive services at Counseling and Psychological Services (CPS)?
2.  Will anyone else know that I receive services from CPS?
3.  If I am having a crisis, can I speak to a counselor?
4.  How do I schedule a first appointment?
5.  What happens in the Intake appointment? 
6.  What happens after my first (“intake”) session?
7.  What is your approach to individual therapy?
8.  How can I benefit most from counseling?
9.  Cancelling and missing appointment.
10.  Is individual counseling the only type of treatment that can help me to feel better?
11.  Does CPS provide psychiatric medication management?
12. I am worried about a friend. What should I do?


1.  Who is eligible to receive services at Counseling and Psychological Services (CPS)?

 

All matriculated full-time and part-time undergraduate and graduate students at Fordham University are eligible for services at CPS.

2. Will anyone else know that I receive services from CPS? (Confidentiality and consent)

Therapeutic services at CPS are strictly confidential, and CPS records are not part of your academic record. This means that nothing you share with your therapist is revealed to anyone outside of CPS without your permission. If you would like us to speak with someone (e.g. your parents or an outside doctor) about some aspect of your mental health care, we can do that but only with your permission. 

There are situations in which we are required by law and/or professional ethics to release information. These include:

  1. Our assessment that you may be a danger to yourself or others others.
  2. Our assessment that a child or elder is being abused, neglected or exploited.
  3. Instances in which we are required to present records or information as a part of a legal proceeding.

Should any of these situations arise, our staff will make every effort to discuss with you what steps will be taken.

Click here for more information about our confidentiality policy

3. If I am having a crisis, can I speak to a counselor?


If you are in crisis during CPS open hours and you need to see a counselor right away, please let our receptionist at your campus know this and she will schedule you for one of our same-day emergency appointments (Rose Hill:  718-817-3725, Lincoln Center:  212-636-6225). 

 

Acaemdic year hours:

Monday-Thursday 9am-7pm; Friday 9am-5pm

 

Summer session hours:

Monday- Thursday 9am-5pm

If you have an emergency after hours or over the weekend, please call campus security or go to your local emergency room.

To reach campus security, call:

Rose Hill:                           718-817-2222

Lincoln Center:                  212-636-6076

Responding To Mental Health Emergencies: A Guide for Faculty

4.  How do I schedule a first appointment?


You can call or visit CPS during our open hours and speak to the receptionist who will ask you for your name, phone number and an email address, and together you will schedule an initial 15-20 minute phone appointment to speak with a counselor. 

 

A counselor will call you at your scheduled phone appointment time in order to briefly discuss the reasons you are reaching out to CPS.  Based on this discussion, the counselor will make recommendations for next steps, which typically involves scheduling an intake session.  The intake session is usually scheduled within the week based on level of urgency. 

5. What happens in the intake appointment?


For the initial intake appointment, you should plan to arrive at least 15 minutes early in order to complete paperwork.  During this appointment, a counselor will gather information about you and your concerns. You and the counselor will discuss ways to address your concerns, which may involve individual and/or group counseling; referral to a CPS psychiatrist; or, perhaps, referral to a clinician in the community. 

6. What happens after my first (“intake”) session?


At CPS we use a team approach to making treatment recommendations, so the counselor will contact you regarding staff recommendations for next steps within the week. If you are referred for individual counseling with a counselor at CPS, you will be contacted by your counselor with an appointment time and date. This counselor, who will be your ongoing counselor, may or may not be the same person you saw at the initial consultation. Within the first couple sessions, you and your counselor will set goals for your work togetherAt CPS we provide short-term therapy.

7. What is the approach to individual therapy?

 

Our approach to therapy involves providing a safe space for students to explore their concerns and work toward a better understanding and resolution of their difficulties. Our short-term approach to individual counseling is tailored to the unique needs of each student, therefore the actual number of sessions will vary depending on what is most beneficial the student. This is determined collaboratively between the counselor and the student.  As a rule, students for whom a brief therapy is not clinically indicated will be referred to appropriate providers in the community.

 

Counseling consists of private discussions that usually occur on a weekly basis for forty-five minutes per session. Therapists help students become more aware of the feelings, thoughts, and motivations that guide their lives.  With greater self-understanding, students are often able to make better decisions and have more satisfying relationships. A therapist can help students identify unhealthy coping strategies and develop more effective ways to cope with life problems.

 

8. How can I benefit most from counseling?

 

There are several factors that contribute to successful counseling.  Consistently attending your scheduled sessions on time is important, as well as being truthful with your counselor.  If you are feeling dissatisfied with the progress you are making in treatment, speak to your counselor so that s/he can discuss the barriers to addressing your goals, and help you to gain more from your counseling experience.

 

9. Cancelling and missing appointments.

 

We encourage students to attend individual counseling regularly and consistently to get the most out of therapy.  If you have something important come up and need to reschedule an appointment, we ask you to give at least 24 hours notice to cancel/reschedule your appointment. 

10.  Is individual counseling the only type of treatment that can help me to feel better?


No, CPS also offers psychiatric and group counseling services. Your counselor may refer you to a CPS psychiatrist in order to more fully understand your distress. Only students who meeting regularly with a CPS counselor can see a CPS psychiatrist.

CPS also provides group counseling services. Group counseling can be a really helpful way to discuss issues that are hard to talk about with friends, family or professors. Group members can also receive support from peers; learn how to relate in new ways; gain knowledge about themselves and their relationships with others; and develop new skills for coping with difficult situations, thoughts and feelings. At CPS, groups usually meet weekly for several weeks. Typically, there are 6 to 8 students in a group. The group facilitators are trained and experienced counselors who provide a safe space in which members can share their experiences and provide feedback to others. Disrespectful language or behavior is not permitted. To learn about which groups are currently offered this fall, please click here.  To inquire about joining a group, please call CPS.

11. Does CPS provide psychiatric medication management? 

 

Students who are currently in therapy at CPS are eligible for receiving psychiatric services.  When students complete individual therapy at CPS, they cannot continue to receive services for medication management, and their counselors will help them connect with a psychiatrist in the community prior to ending therapy in order to ensure that medications are uninterrupted.

 

12. I am worried about a friend. What should I do?

 

There are several resources available to assist you in figuring out how to best help your friend. Staff at CPS are available to consult with any member of the Fordham community, and will talk with you about what you’re observing, strategies for responding, and specific resources to help your friend. You can also inform your friend about the services that we offer, and/or accompany your friend to CPS to make an appointment.  You can also contact the Dean of Students (Rose Hill: Christopher Rodgers 718.817.4755 Keating 100; Lincoln Center: Keith Eldredge 212.636.6250 Lowenstein 408D). In addition to the steps described above, the Dean may enlist the help and support of others who have connections to that student.

 

Please take it seriously if a friend makes direct or indirect statements, verbally or in an email, text or on facebook such as;   “I can’t go on.” “My family would be better off without me.” “Who cares if I’m not around anyway?” or,  “If _________, I’ll kill myself.” (e.g. I fail this course, she leaves me.), or shows warning signs that they are feeling hopeless or contemplating harm to themselves or someone else.

During business hours: Call the Office of the Dean of Students/Student Affairs
RH: 718.817.4755 Keating Hall
Lincoln Center: 212.636.6250 Lowenstein 408D

After hours and on weekends: Call University Security (Ask to speak to the supervisor).
Rose Hill: 718.817.2222
Lincoln Center: 212.636.6076

 

Click here for more information about how to address your concerns about a friend.

 

Click here for more information about Mental Health Concerns and Resources

 


Site   | Directories
Submit Search Request