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Engaging Clients with Complex Trauma and Abuse Histories

March 17, 2018


9 a.m. - 12 p.m.


Fordham University Graduate School of Social Service
Lincoln Center Campus
113 West 60th Street
New York, NY 10023
Room 109 McMahon


The need of traumatized survivors is recognized in the social work field, yet survivors, especially those who have experienced multiple traumatic events, can present in ways that lead them to be mislabeled as “manipulative” or “resistant.” This course will provide an overview of the physiological and neurological impact of trauma and effective interventions that address a traumatized survivor’s needs. The course will examine clients’ behaviors that can be particularly difficult and challenging for social workers, including self-injurious and other risk-taking behaviors and how to address them. Participants will learn how to understand the meaning of these behaviors within the trauma framework and identify interventions that address the core of the issue and avoid coercive or victim blaming approaches that re-traumatize the survivor further.

Learning Objectives

  1. Learn how trauma impacts a survivor’s brain, body and beliefs along the developmental ladder.
  2. Learn normal responses to trauma including fight, flight, freeze responses, post-traumatic avoidance and re-enactments
  3. Gain an understanding of effective and concrete interventions that reduce crises for survivors.
  4. Examine and explore the impact of working with traumatized survivors on the clinician.
  5. Recognize counter-transference reactions as potential guide to inform intervention.


Eri Kim, LCSW, Senior Clinical Director, Anti-Trafficking Program, Community Programs and Hotlines. Eri Kim is a clinical social worker who works with low-income women and children and who oversees the delivery of client centered, trauma-informed services to crime-victims and their family members across New York City. Eri is an expert in working with victims of violent crime including intimate partner violence, sexual assault and survivors of homicide. For nearly a decade, Eri has delivered clinical interventions to survivors of trauma, training on evidence-based practices, and supervised social workers. She speaks nationally on intimate partner violence and poverty and is also an adjunct lecturer at the Silver School of Social Work at New York University where she teaches the Diversity, Racism, Oppression and Privilege course. Eri started her career at Asian Taskforce Against Domestic Violence where she developed a children's program at the agency's domestic violence shelter. She holds a master’s degree in social work from the Silver School of Social Work at NYU as well as a master’s degree in journalism from Columbia University

Continuing Education Hours

Fordham University Graduate School of Social Service is a provider of social work continuing education hours, as approved by the New York State Education Department Board for Social Work.

Completion of these classes will result in the receipt of three (3) continuing education hours. CEHs are not awarded for partial completion of the class.

Class Fee

The price is listed below:

  • Fordham GSS Alumni: $95
  • Fordham GSS Students: $55
  • Fordham Current Field Instructors: $55
  • Other Students: $65
  • All others: $105

Register for the Class Now!

Refunds and Cancellations

In the event that the class is cancelled, a full refund will be given.

Contact Us

Keila Zapata-Kelly, MSW, CASAC-T
Administrator of Continuing Education and Social Work Licensure