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Getting Past Indecision: Skills to Support Patients' Decision Making

Date and Time

Tuesday, February 2, 2021
6 - 8:30 p.m.

Offered via live webinar.

Completion of this class will result in the receipt of two and half (2.5) continuing education hours.

This class focuses on communication skills supporting patient decision making. We’ll explore how the real-life, stressful setting with insufficient information that often characterizes palliative care situations may hinder our patients’ decision-making. We will also consider how culture may influence patients’ participation in healthcare decisions. Taking these influences into account will improve our navigation of goals of care conversations and family meetings. Knowledgeable application of communication skills may also help patients and physicians avoid conflict and misunderstandings.

Jennifer Halpern Jennifer Halpern, PhD, LCSW, APHSW-C

Jennifer Halpern, PhD, LMSW, APHSW-C is a senior medical and certified palliative social worker, based at the Oncology Support Program (OSP) of the Westchester Medical Center Network/Health Alliance of the Hudson Valley. Jennifer supports both inpatients and outpatients. She is the Psychosocial Coordinator for the hospital’s Cancer Committee and is the Chair of the Ethics Committee. Recently, Jennifer has coordinated and directed the Study Guide for the APHSW certification exam as SWHPN’s Educational Consultant. Jennifer received her doctorate in social psychology/organizational behavior from UC Berkeley. As an assistant professor at Cornell University, she taught undergraduates and professionals.

Jennifer’s publications focus on communication, negotiation, and decision making. She authored two chapters in and co-edited Debating Rationality: Nonrational Aspects of Organizational Decision Making (Frank W. Pierce Memorial Lectureship and Conference Series; ILR Press.). She has volunteered, been a social work intern for, and provided business consulting services for Hospicare of Tompkins County. A move to the Hudson Valley led to her current position with the Oncology Support Program, a unique community-oriented program that just celebrated its 25th anniversary.

Class fees are listed below:

  • Full Tuition - $75
  • GSS Alumni - $62.50
  • Current Field Instructor - $62.50
  • Current Adjunct Faculty - $62.50
  • SWHPN Member - $62.50
  • 3+ members registering from one agency - $50 per registration
  • Non-Fordham Current MSW or Social Work PhD Student - $50
  • Veterans - $50
  • Fordham Faculty and Staff - $50
  • Current Fordham MSW or PhD Student - $37.50
  • Fordham Alumni Palliative Care Fellow - $37.50
  • Current Fordham Palliative Care Fellowship Field Instructor/Career Mentor - $37.50
  • Current Fordham Palliative Care Fellow - $0

Continuing Education Hours

Fordham University Graduate School of Social Service is a provider of social work continuing education hours, as approved by the New York State Education Department Board for Social Work.

Completion of this class will result in the receipt of two and half (2.5) continuing education hours . CEHs are not awarded for partial completion of the class.

Volume Discounts

For classes registered at the same time:

  • Two classes: 10% off total price
  • Three or four classes: 15% off total price
  • Five or more: 20% off total price

Volume discounts are not applied at checkout. A refund will be issued to the credit card used to register for the class.

Refunds and Cancellations

Refunds may be issued as follows:

  • 10 working days prior to the class date: full refund
  • 7 to 9 working days prior to the class date: 50% refund
  • 6 working days or less prior to the class date: no refund
NOTE: Working day is Monday through Friday, non-holiday days.
Refund requests must be made via email to The date on the email will be used to determine the amount of the refund.
If the class is cancelled, all registrants will receive a full refund.

You will receive the Zoom link for joining the class at least one day before the class. You will need a computer and a reliable WiFi connection. The computer may be a desktop or a laptop. It may be an Apple or Windows computer.

If you have never used Zoom before, you will likely be prompted to download an applet, which is a small program that allows Zoom to communicate with your computer. This is safe and you will need to do this to join the class.

It is NOT advised that you participate using a tablet (e.g,.an iPad) or a cellular phone. The software is not optimized for these devices.

Please plan to join the online class 15 minutes before the start time to be sure that you don’t have any problems connecting. We cannot provide technical support to you and refunds won’t be offered if you have technical problems. If you have any questions or concerns about this, please contact us at at least a few days before the class.