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Residential Technology and Telephone Services

Student Telephone Services

All student residence rooms have a telephone jack.

All students except those living in Campbell, Salice, and Conley Halls must supply their own phone.

Calling cards are required to make outgoing local and long-distance calls from the residence halls. A toll-free number will be provided by the calling card vendor. All other landline services provided to traditional in-room phones will be unaffected.

The following services are available:

  • Four- and five-digit intracampus calling
  • Standard voicemail
  • Toll-free calling
  • 911 calling (9+911)

Calling cards are available at the Barnes & Noble campus bookstores. Although these locations are recommended, students can use calling cards from any vendor.

Resnet (Student Network)

Information technology is an essential ingredient of academic excellence at Fordham University. We offer an extensive array of technology resources and services that facilitate research, teaching and learning. Our team of IT support specialists are all dedicated to supporting the technology needs of every student on campus. If you have any questions, comments or concerns, please contact Student Technology Services at: STS@fordham.edu.

Resident Technology Consultants (RTC)

The RTC is the primary source of technology assistance for students living in the Residence Halls. RTCs educate residents on all aspects of computing at Fordham University, consult with residents on computer-related problems, support in-room network connections, assist with virus/spyware removal and demonstrate use of programs, resources and services.

Interested in becoming an RTC? Accepting Freshman Applications now! Please apply online.

IT Customer Care (ITCC)

Fordham IT Customer Care provides support to all Fordham University faculty, staff, and students. Questions about your computer’s operating system, initial setup, software applications, claiming your AccessIT ID via the Portal (my.fordham.edu), email access, or network connection may be directed to ITCC by phone, email, or request form.

Phone: 718-817-3999
Email: HelpIT@fordham.edu
Hours: Monday–Friday, 8 a.m. – 8 p.m.* and Saturday, 10 a.m. – 6 p.m.

In-person help is available through our IT Customer Care Centers located at the Rose Hill and Lincoln Center campuses, which in addition to the above services, also provide warranty hardware support for Dell, HP, and Apple computers.

Rose Hill | McGinley Center, Room 229
Monday–Friday, 8 a.m. – 8 p.m.* and Saturday, 10 a.m. – 6 p.m.

Lincoln Center | Street Level, Room SL19A
Monday–Friday, 10 a.m. – 6 p.m.*

*For our summer and holidays hours, please refer to our website.