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Media Services Intern

Department: Teaching and Learning Environment (TLE)

Position: Media Services Intern | RH or LC

Supervisor: Manager, Teaching and Learning Environment

Summary
Teaching and Learning Environment is looking for a bright, hard working student to perform daily checks of IT equipment in academic spaces. Candidate will be expected to check all academic spaces on a rotating schedule to test functionality of technology. Candidate should have working knowledge of audio and visual technologies, typical business computer hardware, Windows and Mac OSes, and IP networking; some training will be provided.

Qualifications

  • Must be a registered Fordham student in good academic standing during the semester of their employment.
  • Reliable, quick learner who can work with minimal supervision.
  • Must have 15-19 hours per week available, primarily evenings and/or weekends.
  • Must uphold, enforce and abide by all university policies.

Responsibilities

  • Assess state of classroom technology, troubleshoot and repair common issues when discovered.
  • Create tickets to document issues and repairs.
  • Perform A/V device adjustments, firmware upgrades, and installations as directed by TLE Manager.
  • Installation of software on Windows PCs and Macs.
  • Gathering of new inventory data, confirmation of existing inventory data.
  • Troubleshooting of A/V device networking, PC/Mac networking.
  • Working together with TLE Manager to remotely troubleshoot A/V and computer issues.
  • Performing other duties as required.

Technical Knowledge

  • Computer hardware and software troubleshooting.
  • Working knowledge of Windows 7, 10, OS X/macOS, TCP/IP.
  • Familiarity with A/V standards, serial communications, and signal flow a plus.
     

Compensation: $17.00 per hour

Application
Apply to this job. You will be asked to attach your resume to the job application.