The Qualtrics Research Suite is a web-based survey tool that Fordham IT provides for free to all Fordham students, faculty, and staff at fordham.qualtrics.com. This robust and professional survey system, designed for academic and business research, allows users to easily design and implement surveys and provides many tools to evaluate the results. As such, it is a standard for many universities.
If you are new to Qualtrics or want to get an overview of the software, please review these "Getting Started" tutorials.
Qualtrics is integrated with Fordham’s single sign-on system, so your login information is the same Fordham AccessIT ID and password you use to access your Fordham email and the portal.
If you are a first time user, to create your account, simply go to fordham.qualtrics.com, login with your AccessIT ID and password, and click “I don’t have a Qualtrics account.” A new account will then be created for you.
If you are a returning user (perhaps having used the system before via GSAS, GBA or GSSS), your old account will need to be merged with the new system so you can login via single sign-on while still accessing your old files. To do so, go to fordham.qualtrics.com, login with your AccessIT ID and password, and click “I already have a Qualtrics account.” You will then be prompted to enter your old username and password and click “Migrate Account.” A new account will then be created for you. If you do not remember your old username and password for the migration, please contact IT Customer Care.
A full list of Qualtrics support topics can be found here.
Qualtrics is an internet-based software that works on PCs & Macs and is supported on Internet Explorer, Firefox, Safari, and Chrome.
Qualtrics accepts data from other survey services, such as Survey Monkey. The instructions here detail how to download the data as a .csv file, edit the format, and import.
Tutorials, webinars and help documentation are available from Qualtrics as part of Qualtrics University.
Fordham’s Qualtrics license includes both email and phone support. If you have questions about how to use Qualtrics or experience technical difficulties, please contact Qualtrics directly by calling 1(800) 340-9194 (recommended) or emailing email@example.com. Help is available 24/7 via Qualtrics.
If you need assistance logging in, sharing surveys, creating and managing groups, or changing survey ownership, please contact IT Customer Care.