Program to Improve Business Practices

Fordham University's Strategic Plan identifies enterprise-wide transformative changes that include all administrative functions, business practices, and processes. These changes will provide a foundation the University’s goal of lifting Fordham to a position of preeminence among National Institutes of Higher Education. The Program objective is to identify opportunities for modernizing and streamlining existing University business practices and processes.  The Program leader will create small teams that will work with business partners to build solutions based on new technologies and our enterprise information resources. Fordham IT will drive the planning and execution of projects to deliver these improvements.

The Program to Improve Business Practices is charged with overseeing the planning, oversight and execution of these transformative changes as well as assuring that cost management, customer service, risk mitigation and management effectiveness opportunities are realized. Many University business processes have been streamlined with the introduction of the Enterprise Resource Planning solutions; the PIBP will monitor for the successful implementation of these new business processes.

Our plan is to make Fordham University a more effective and productive environment for all members of the University community.

Fordham President Joseph McShane, SJ, introduced the Program to the University. The program has addressed several customer and operational areas in the last few years and implemented change that has achieved cost savings, risk reduction and service improvements. Our current initiatives continue to achieve similar objectives; highlights include:enterprise print, finance process improvements, the University "One-Card" Program, Human Resources, Telecom Billing, Business Process Improvements, Workflow & Document Imaging, Computer Leasing, Virtual Desktop, and Enterprise Services Model.