Do I have to use a particular web browser in order to use the Activity Insight system?
The following browsers support the full functionality of Activity Insight: Internet Explorer for PCs and Mozilla Firefox for both PCs and MACs. Activity Insight can also be accessed using Safari 2.0 and higher but some of the functionality related to "widgets" will not be available (PasteBoard and RapidReports).
How do I access the Activity Insight system?
To access the Activity Insight system you login into the University's portal, my.fordham.edu, using your AccessIT ID. Once in the portal, click on the Faculty tab and locate the Faculty Activity Report channel. Click on the link to the Faculty Activity Report System (Activity Insight). This will automatically log you into Activity Insight.
What is my AccessIT ID and how do I get it?
Your AccessIT ID is the ID assigned to you as part of the University's overall IT infrastructure. Your AccessIT ID is your username and password that grants access to the various IT systems that are being implemented as part of the new ERP (enterprise resource platform) system, which includes Banner, the University portal, and other data systems that manage student registration, financial aid, finance and human resource information. To claim your AccessIT ID, login to my.fordham.edu and click on the link in the box called First Time Users.
What if my AccessIT ID does not work?
If your AccessIT ID does not work, please contact the University Help Desk for further assistance. They can be reached either by e-mail at email@example.com or by phone at 718-817-3999 (on-campus) or 866-366-HELP (off-campus).
I logged into my.fordham.edu and navigated to the Faculty Activity Report System link. When I clicked on the link, another login page appeared for DigitalMeasures. What do I do?
You will need to contact Cathy Buescher, the Activity Insight system administrator, either by phone at 718-817-3049 or by email at firstname.lastname@example.org to let her know that you were not automatically logged in so that she can adjust the system.
When I clicked on the link to the Faculty Activity Report System, an ACCESS DENIED window appeared with a message stating, "You do not have permission to access this service." What do I do?
First, you will need to check your Symantec Firewall settings. To do this, complete the following steps:
- Open Symantec Client Firewall by either clicking on the Symantec icon on the Start Toolbar or by clicking on the All Programs option on the Start Menu.
- On the Symantec Client Firewall Status & Settings window, turn the Privacy Control and Ad Blocking options to Off.
- Exit Symantec Client Firewall and try to login to the Activity Insight system again. If this resolves the problem but you are uncomfortable with leaving the Privacy Control and Ad Blocking options on off, open the Symantec Client Firewall window and change the settings back to On. Note: Anytime you want to login to the Activity Insight system, you will need to turn off these settings.
- If taking these steps does not resolve the issue, please contact Cathy Buescher, the Activity Insight system administrator, at 718-817-3049 or email@example.com.
How long will the system be available for me to use?
The Activity Insight system is available 24 hours a day, seven days a week, 365 days a year. It is designed to collect information cumulatively and serve as a "one-stop shop" for all of your faculty activity information. This type of system obviates the need to enter the same information from year to year. It also allows you to track the progress of your grant applications and publications through the entire preparation, submission and publication/award process.