Meet the Team
Director of Faculty Technology Services
Having served as director since 2013, Alan views his job as being an advocate for faculty on technology issues. During his tenure he has overseen the evolution of the department's services, including offering a robust series of workshops and events, the development of the Academic Computing Environment (ACE), increasing support for online learning, launching a liaison program between Fordham IT and all academic areas, improving the University's learning management system, and expanding ITs annual faculty-focused conference, Faculty Technology Day. He is also vice chair of the University's Change Management Board.
Prior to joining IT, Alan was an assistant dean at Fordham's Gabelli School of Business, where he advised freshman and then juniors, helped develop and co-chair the Integrated Learning Community for Global Business (ILC-GB), and chaired the school's academic integrity committee. He has also taught composition courses for Fordham as an adjunct professor.
Alan received an MA in English from Fordham University and is currently working on a Ph.D. from the Education, Leadership, Administration and Policy division of the Graduate School of Education.
Heather V. Hill
Since joining the team in the fall semester of 2018, Heather has supported faculty and instructors through the creation and development of digital projects in the Academic Computing Environment (ACE), a digital space for faculty to conduct research and experiment with technology. She also serves as a liaison to graduate students and designs resources to support their digital research and teaching. Heather is especially passionate about digital humanities, accessibility, and user experience, and is excited to help the Fordham community implement these ideas in their work.
Heather has a background in library and information science (MSLIS, Pratt Institute) and medieval studies (MA, Fordham University). She has had broad training in digital humanities tools, including mapping platforms, text analysis, photo analysis, and information visualization, and has conducted methodological research regarding the history of digital humanities and the difficulties of digital historical mapping. Heather also developed digital library learning objects as an instructional design intern at the New York City College of Technology, and conducted user tests for clients engaged in academic librarianship and archival work.
Shawn works with faculty across Fordham’s many schools and departments to encourage the use of innovative digital technology in the classroom.
By consulting with faculty and helping them integrate new tools into their classes, Shawn helps Fordham faculty offer students new and creative approaches to existing assignments that foster critical thinking. Shawn goes into classrooms, teaches the new technology to the students and serves as their support backstop so faculty can focus on assessing student writing, creativity, and intellectual growth - and not on supporting the technology.
Shawn brings 32 years of teaching experience in 7 countries in North America, Europe, and Asia, combined with a background in visual arts, geography, ESL, and technology, to his position.
Senior Instructional Technologist
As a Senior Instructional Technologist, Lindsay develops technology resources, presents new and emerging technologies to faculty and staff, and teaches them how to incorporate these new technologies into the classroom. Since joining the department in 2007, she has developed and designed a variety of technology resources, training sessions, and technology guides for University programs. She is one of the University's most experienced Blackboard administrators, providing Blackboard technical support and training. Additionally, as an ed tech trainer, Lindsay is responsible for scheduled group workshops and develops one-on-one targeted training for faculty.
Lindsay has a passion for media and communications. As a communications and computer science specialist, she provides support so that others can achieve their media goals. She has credits as a writer, director, editor and producer for her own film and has also worked on several films and documentaries as cameraman, assistant director and editor. Her extensive media experience makes her a key figure in designing instructional technology materials, including the creation of videos and multimedia content for Fordham's online degree programs. She has advanced television studio experience, as well as a background in photography, graphic design, and videography.
Lindsay has also served as an assistant professor in drama, dance and art at the Lincoln Center Institute, developing curriculum for New York City public school teachers to incorporate the arts into K-12 education. She successfully completed Fordham IT's Laureate Program for leadership development and has earned a Masters in Cybersecurity Summa Cum Laude from Fordham's Graduate School of Arts and Sciences.
Upendar is a technologist and developer for the Academic Computing Environment (ACE). His responsibilities include developing web applications development for faculty and students.
Upendar holds a master's degree in computer science. His previous work experience includes overseeing software development processes for various industries. He has also worked closely with marketing departments and third-party agencies to develop solutions and coordinate changes. His expertise includes developing integration projects and strong, hands-on knowledge of external APIs.
Upendar is passionate about exploring new technologies. He's eager to discover and implement new tools that will benefit and support ACE.
Technical Manager of the Academic Computing Environment
Kanchan works with Fordham's faculty to facilitate the use of technology in teaching, learning and research via expert consulting, support, and direct implementation. She actively engages with both the technology and instructional support communities at Fordham and beyond, helping faculty make effective use of Fordham's vast resources, technology and otherwise. This includes the Academic Computing Environment (ACE), which she manages.
Kanchan brings over 14 years of experience from various industries, including finance, manufacturing, and technology. In addition, she has hands-on and in-depth knowledge and experience with software development.
Kanchan has earned a bachelor's of engineering in computer science. Most recently, she earned a masters in business management from Fordham's Gabelli School of Business. She looks forward to partnering with groups throughout the University who want to take advantage of ACE and Faculty Technology Services.
Senior Instructional Technologist
Since 2008, Kristen has given Fordham faculty engaging support, advice and training based on her deep understanding of digital pedagogical methods and their potential to improve learning outcomes. A strong belief in collaboration and sharing resources has led Kristen to develop wide-ranging resources focused on teaching best practices that use technology-based educational methods and materials, including over 100 online slide decks that have garnered more than a half a million views.
Kristen's broad experience helps faculty develop interactive lessons and activities both in the face-to-face format, as well as online. She is an experienced Blackboard administrator and is part of the distance learning team that designs and creates online courses at Fordham. Kristen is also well-versed in filmmaking including producing, directing, filming and editing video. She draws from this extensive experience to help faculty to create flipped classes.
Kristen is the author of The EdTech Bible, a multi-media ebook which shares her expertise with those new to the classroom, as well as experienced teachers looking for new ideas. The EdTech Bible is available on Amazon and iBooks. Kristen's website contains a variety of resources she has created or curated.
Prior to working at Fordham, Kristen taught high school math for ten years. She also holds a bachelor's degree from the University of Texas at Austin.
Nicole co-manages the Rose Hill Faculty Technology Center, provides a variety of training both in workshop and one-on-one formats, and is an experienced Blackboard administrator. She provides staff development by mentoring and training student workers in technology, work ethics, and policies. As an instructional technologist, Nicole researches new and emerging technologies to see how they can enhance the faculty experience at Fordham and in the online programs.
Nicole manages the production and course conversion of online learning programs for multiple areas, including, in particular, the Graduate School of Religion and Religious Education. In that role, she works with GSRRE faculty to develop and maintain their courses for the school's various online graduate degree programs. Nicole has created well over a dozen classes and oversees 20 to 30 online courses at any one time.
A mainstay at Fordham IT, before joining Faculty Technology Services Nicole served as part of the IT Customer Care team, Student Technology Services and Training, and the User Support team. Additionally, in 2014 she completed Fordham IT's Laureate Program for leadership development. Her prior involvement also includes Fordham's Gmail migration, the 25Live roll out, and Gabelli's move to Hughes Hall. Nicole has recently worked on the Fordham London Centre project, is currently on the committee for Learning and Innovative Technology Environment (LITE), and will be managing the LITE space upon opening.
Nicole's certifications include Google Educator, Nearpod Educator, OLC's Advanced Online Teaching certificate, and Lean Six Sigma. She graduated from the Gabelli School of Business' Executive MBA program in 2016 and is currently working on her doctorate from the Graduate School of Education in educational leadership, administration and policy.