Michael H. Zisser is Chief Executive Officer of University Settlement and The Door, two leading New York City nonprofits that together assist more than 40,000 vulnerable New Yorkers every year. He’s successfully shepherded both organizations through a period of successful growth and development, and oversees all operations of both organizations, as well as the interface between the two. He serves on the boards of the International Federation of Settlements and Neighborhood Centers and the NYC Human Services Council. He is also the author of How The Other Sector Survives, a mix of personal narrative, managerial theory, real-life case studies, classroom lectures and philosophical musings based on his 30+ years of management experience, including maneuvering unique mergers and acquisitions with other nonprofits. Previously, Dr. Zisser was the Chairperson and Associate Professor in the Department of City and Regional Planning at Pratt Institute; he has also taught as an adjunct professor at New York University’s Robert F. Wagner Graduate School of Public Service. He holds a PhD in City and Regional Planning from the University of Pennsylvania.