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Zoom Online Meetings

Zoom is Fordham University's standard software application for online video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, and telephones.

If you need assistance setting up your Zoom account, please contact IT Service Desk. If you have security concerns about Zoom, please contact the University Information Security Office.

Go to the Zoom webinar page for hosting and licensing information.

View recorded training webinars for Zoom and other resources.

How to Access

On the web in a browser: To use Fordham Zoom on the web, go to and log in. Or, log in to the Portal at, go to My Apps, and click on the Zoom icon. 

Download to your computer: To download Zoom, log in to On the dark colored bar at the top of the page, look for Resources on the upper right. Click on it and from the drop-down menu select Download Zoom Client. You'll be taken to the Zoom Download Center. From there, select Zoom Client for Meetings and follow the prompts.

Keep your Zoom client download updated Beginning November 1, Zoom will require everyone to update the client to ensure it is no more than nine months behind the current version at any given time. From that point on, you will be prompted to update your software when using the platform, if your version falls behind this nine-month window. To prepare for the new schedule and avoid service disruption, Zoom recommends all customers update to the latest release, version 5.7.7, or at minimum version 5.5.0, prior to November 1.

To check for updates, log in to your downloaded Zoom client, click your photo in the upper right, and then select Check for updates.

Zoom Video Instruction

Faculty Technology Services Resource Page

Enable Live Transcriptions in Zoom (AI-based Closed Captioning)

The host must first enable their meeting's Auto-Transcription feature to make Zoom's native AI-based closed captioning available to participants.

If you are the meeting host, click the CC Live Transcript icon at the bottom of the Zoom window and select Enable Auto Transcription.  

When meeting participants click the CC Live Transcript icon, closed captioning will appear on their screen.

Screenshot of live transcript options in which the "Enable Auto-Transcription" button is circled.

Stored and Accessible Recordings

Record your meetings to the cloud if you intend to share them with others. Meetings recorded to the cloud will produce an automatic transcript. The option to record to the cloud will appear when you initiate the recording. Cloud recordings are deleted from Zoom after 30 days. Use Panopto to store, view, and share your recordings for an unlimited time.

Before posting your recording, it must be ADA compliant. Review the transcript for accuracy; this is the only way you can be sure it's ADA compliant. The transcript can be displayed within the video itself, similar to a closed captions display. If you plan to share your recording with others, please do not record it locally.

How to automatically transcribe cloud recordings

General instructions for cloud recording Zoom meetings

Instructions to initiate closed caption during Zoom meetings

Zoom Safety Tips

From Zoom's official blog: Keep the Party Crashers from Crashing Your Zoom Event