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Frequently Asked Questions

and Answers

We hope that you will find the FAQs (outlined below) to be informative and helpful as you begin your journey as a student in the Enlighten program.  

If you have a question that is not answered below, please email Enlighten@fordham.edu or call 718-817-4800 and we will be happy to assist you. 

I have now been "admitted" to the program, what now?

We are happy that you have decided to join Enlighten and the Archdiocese of New York in getting to know or re-know the teachings and traditions of the Catholic Church. 

Now that you have been "admitted" as a continuing education student in the Enlighten program, you will need to claim your my.fordham.edu account. This portal is where you will access the BlackBoard learning system and Fordham email. 

Once you claim your account, you will be able to register for the courses. Note, courses are opened for registration at specific points of time. Be sure to check your Fordham and personal email often as we will email you when registration opens and closes. 

If you are in need of any assisatnce in navigating the next steps you need to take as a new student to Enlighten, please email or call us: Enlighten@fordham.edu or 718-817-4800. 

I am unsure how to navigate the multi-factor authentication system, what should I do?

If you are unsure how to access and use the Multi-Factor Authentication (MFA) system, it is best to contact Fordham IT at 718-817-3999 so that they may assist you. 

Step by step instructions on how to navigate MFA and more information about its purpose can also be found on Fordham IT's MFA Reource page

When trying to register, I am getting an error, what do I do?

If you are trying to register, but are getting an error, which prohibits you being able to do so, it is best to email or call us: Enlighten@fordham.edu or 718-817-4800 as there are several reasons why you may be encountering this error. So that we have a better idea of what needs to be done, when contacting us, please be sure to be specific as possible as to what kind of error message that you are receiving when trying to register. 

General registration errors are usually simple to fix, so there is no need to worry. You will be on your way in no time.

What browser/device should I use to access the courses?

For optimal usage, it is best to access the application and BlackBoard (Enlighten courses) on a PC/desktop device. Google Chrome and Firefox are the best browsers to use. If using a personal device, an IPad or other tablet is optimal. 

We discourage the use of your cellphone for accessing the portal/BlackBoard or the Enlighten application. 

Lastly, once in the course, all students are highly encouraged to follow the instructions on making sure your browser and flash software is up to date. Taking a few minutes to do so will make your Enlighten course experience more enjoyable and user friendly! 

If you have any questions about your device’s compatibility or if you are having trouble accessing the portal/BlackBoard, please contact Fordham IT at 718-817-3999.

What course do I take first?

All Enlighten students who are part of the ADNY program are required to take Introduction to Catholicism first. Once this course is completed, students are permitted to continue with any course that they would like to. 

No exceptions. 

How many courses can I take at a time?

To support student success and provide an opportunity for all students to get to know the requirements of the Enlighten program, students who are new to the program are only permitted to take one course their first session. 

Upon completion of the first course, students are permitted to sign-up for more than one course in subsequent sessions. 

Is there an "order of courses" that I should or need to follow?

No! 

Once the introductory course is completed, you are allowed to take courses in any order that you wish. 

Can I mix these courses with the in-person classes offered through the Catechetical ADNY office?

The Enlighten courses offered for ADNY members are part of the certification process for catechists. To confirm their use in your certification, please be in contact with the Catechetical Office at the Archdiocese of New York

When/Where can I get a certificate of completion?

Upon completion of all courses, a certificate will be issued to you by the Enlighten office and confirmation of completion of the program will be forwarded to ADNY. If you are in need of confirmation that you completed a course, please email Enlighten@fordham.edu or call 718-817-4800. 

 

flame logo ADNY

Contact Enlighten

441 E Fordham Rd
Keating 303
Bronx, NY 10463

Tel: 718.817.4800

Fax: 718.817.3352

Email: Enlighten@fordham.edu