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Effective Communication Skills Workshop

Workshop Available Dates

Monday, September 23, 2019, at LC, 8:30 a.m. – 12 p.m. in Lowenstein South Lounge
Tuesday, September 24, 2019, at RH, 8:30 a.m. – 12 p.m. in Walsh Library Room 041
Workshops are first-come, first-serve for the first 30 people

Who Should Attend

Supervisors, Managers, Directors Team Members and Project Leads who communicate with or within any level of the organization that wants to ensure that what they are trying to communicate is being understood by the person/group being communicated with.

Workshop Overview

In today's competitive business environment, effective communication skills are more critical than ever before. It is the foundation on which successful careers are built and a crucial component of lasting success. Whether it is a fact-to-face conversation or an e-mail exchange, a professional message involves establishing a connection that leaves a positive impression. This workshop will help participants develop a truly engaging and responsive communication style, leading to a positive result for the individual and the organization.

Participants Will Learn How To:

  • Communication Styles
  • Barriers to Communication
  • Using the Right Phrases to Communicate What You Intend
  • Effective Listening Skills
  • Responding Appropriately
  • Reading Body Language
  • Asking Questions to Clarify
  • Vocal Emphasis and Visual Listening
  • Depersonalizing a Message
  • Feedback
  • Persuasion
  • Sharing Ideas and Perspectives
  • Disagreeing Constructively

Workshop Lead

Learn about Shanna Ullmann, the workshop leader.