Change Management

Information Technology Change Management

For Staff

Change Management is the application of a structured process and tools for leading the people-side of change to achieve a desired outcome. Partnering with the Project Management Office, we work with project sponsors and subject matter experts to analyze change impact, create training, communication, rollout plans, and develop the “script” for introducing change into the business unit, other stakeholder units, and the University community through impact analyses, communication strategies, training and deployment plans.

Phases of a Project

DiscoveryPlanningExecution
Activities
  • Review Project
  • Impact Analysis
  • Determine CM Needs
Documents
  • Impact Analysis
  • CM Scope
Activities
  • Develop Communication Strategy
  • Develop Training Strategy
  • Develop Deployment Strategy
Documents
  • Communication Plan
  • Training Plan
  • Deployment Plan
  • CM Schedule
Activities
  • Early adoption
  • Develop Communications
  • Develop Training
  • Manage Deployment 
Documents
  • Training Materials