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The Interdisciplinary Healthcare Team: Facilitating Healthy Teams

Date and Time

Wednesday, April 20, 2022
2 - 5 p.m. ET

Offered via live webinar.

Completion of this class will result in the receipt of three (3) continuing education hours.

Registration will close at midnight of the day before the class.

Interdisciplinary Healthcare Teams, including Palliative Care Teams, are high functioning models of effective inter/intra disciplinary work. Our process of collaborative information sharing can contribute to effective and emotionally sustainable care for patients and families. Social workers, nurse practitioners, physicians, and other integral interdisciplinary team members are united in their common goal of quality patient care, but the lens through which we view medical complexities may be radically different. 

While this difference and overlap contributes to the richness of interdisciplinary care, and often results in better care for patients and families, we must also nurture ourselves and these relationships to prevent role fatigue, unintentional conflict, and burnout. Healthy teams must be created and maintained. With the difficult realities we face in every day work, we must pay attention to the health of our colleagues, and ourselves, in order to best support team function. 

While healthcare team members have many shared attributes and skill sets, social workers are trained specifically in nonverbal communication, the impact and use of language, relational dynamics, family system theory and group therapy facilitation. These formational parts of our educational process uniquely position us to be team leaders in supporting healthy team function and identifying/navigating team distress.


Social workers who have taken this class will be able to:

  1. Model effective communication skills including:
    • Initiating inter-team conversations around role clarity, conflict, and the nuances of team functions
    • Recognizing the need for time to debrief/grieve/rejuvenate
  2. Recognize healthy and non-healthy team behaviors
  3. Describe how to support a healthy team dynamic 
  4. Assert the social work role/expertise in developing healthy teams 
  5. Describe why team function is a palliative domain

Dana Ribeiro MillerDana Ribeiro Miller, M.Div., LCSW, ACHP-SW

Dana Ribeiro Miller is Palliative Social Worker and Clinical Instructor of Medicine, NYU Long Island School of Medicine is a licensed clinical social worker. She holds a master’s degree in Social Work from Columbia University School of Social Work, where she was a recipient of the Dr. Maurice V. Russell Fellowship for Medical Social Work, a master’s degree in Divinity from Union Theological Seminary, and a Bachelor’s of science from Rutgers University. She completed her subspecialty Palliative Care training via the Post Graduate Fellowship in Palliative Care at the Mt. Sinai-Beth Israel Division of Palliative Medicine. In addition to staffing our clinical team, Dana is a Clinical Instructor of Medicine for the Long Island School of Medicine where she holds the position of Assistant Course Director for the Learning Communities Longitudinal Thread, focusing on Social Sciences, Humanities, Ethics and Professionalism. Dana has an interest in academic teaching and formation of clinicians at the undergraduate, graduate, and post graduate levels of education and is a frequent lecturer for NYU Langone Hospital Long Island Medical Education. She has published in the bioethics and social work literature and also lectures regionally and nationally for organizations such as the National Hospice and Palliative Care Organization and the Social Work Hospice and Palliative Care Network. In addition, Dana is a member of the NYU Langone Hospital—Long Island Medical Ethics Workgroup and the Spiritual Care Services Advisory Committee.

Class fees are listed below:

  • Full Tuition - $90
  • GSS Alumni - $75
  • Current Fordham Field Instructor - $75
  • Current Fordham Adjunct Faculty - $75
  • SWHPN Member - $75
  • 3+ members registering from one agency - $60 per registration
  • Non-Fordham Current MSW or Social Work PhD Student - $60
  • Veterans - $60
  • Fordham Faculty and Staff - $60
  • Current Fordham MSW or PhD Student - $45
  • Fordham Alumni Palliative Care Fellow - $45
  • Current Fordham Palliative Care Fellowship Field Instructor/Career Mentor - $45
  • Current Fordham Palliative Care Fellow - $0

You will receive the Zoom link for joining the class by the day before the class. You will need a computer and a reliable WiFi connection. The computer may be a desktop or a laptop. It may be an Apple or Windows computer.

If you have never used Zoom before, you will likely be prompted to download an applet, which is a small program that allows Zoom to communicate with your computer. This is safe and you will need to do this to join the class.

It is NOT advised that you participate using a table (e.g,.an iPad) or a cellular phone. The software is not optimized for these devices.

Please plan to join the online class 15 minutes before the start time to be sure that you don’t have any problems connecting. We cannot provide technical support to you and refunds won’t be offered if you have technical problems. If you have any questions or concerns about this, please contact us at at least a few days before the class.