GSS Continuing Education

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Fordham University Graduate School of Social Service is committed to providing high quality continuing education to further the lifelong learning of licensed social workers. Classes are taught by experienced, qualified professionals.

NYSED and ACE Continuing Education Provider

NYSED-Approved Provider of Continuing Education Hours

Fordham University Graduate School of Social Service is recognized by The State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers — #0066.

ACE-Approved Provider of Continuing Education Hours

Fordham University Graduate School of Social Service, #1815, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Fordham University Graduate School of Social Service maintains responsibility for the program. ACE provider approval period: 06/14/2023 – 06/14/2026.   

ACE is not an approved Continuing Education provider in New York, New Jersey and West Virginia, however Fordham University Graduate School of Social Service:

• is a NYSED-approved continuing education provider in New York State. 

• is a CSWE-accredited school of social work and for this reason continuing education credits for licensed social workers are accepted in New Jersey. 

• is an ACE-approved continuing education provider and continuing education credits are recognized in West Virginia for classes offered outside of West VA. 

Social workers should contact their state licensing board to determine course approval for continuing education credits.

Attendance

New York State and ACE continuing education guidelines require that attendees must be present for the entire class to receive credit for Continuing Education Hours. If you arrive late or leave early you will not receive a certificate for the CE hours and no refund will be issued.

Please allow up to 30 calendar days after the workshop date to receive your certificate.

Contact Us

For more information about our social work continuing education programs, comments, or suggestions for new courses, email us at [email protected].

• Interested in teaching? If you have at least 5 years experience in the social service field, please submit your proposal for the class and your résumé to [email protected].
• Partner with us! We want to collaborate with organizations that seek to develop innovative continuing education classes, workshops, and conferences.

Cancellations and Refunds

Refunds may be issued as follows:

• 10 working days prior to the class date: full refund
• 7 to 9 working days prior to the class date: 50% refund
• 6 working days or less prior to the class date: no refund
• Note: Working day is Monday through Friday, non-holiday days.

Refund requests must be made via email to [email protected]. The date on the email will be used to determine the amount of the refund. If the class is canceled, all registrants will receive a full refund.

Volume Discounts

For classes registered at the same time:

• Two classes: 10% off total price
• Three or four classes: 15% off total price
• Five or more: 20% off total price

Volume discounts are not applied at checkout. They will be issued as a refund.

Group Discounts

You may choose the group discount fee rate if there are three or more people from your agency registering for the same class.

Please contact us at [email protected] if you would like to arrange for a class for your agency.

Grievances

All grievances must be submitted in writing to the Director of Continuing Education, at [email protected]. Dr. Dana Marlowe, Social Work Consultant to the Continuing Education Program, will be involved if the grievance is related to course content or instructor qualifications. Unresolved grievances may be appealed to Associate Dean for Academic Affairs Dr. Linda White-Ryan.

The CE provider has a written grievance policy that guides its response in a timely and ethical

manner to complaints received by the provider, a regulatory board, or ASWB.

The Grievance Policy for the Continuing Education program at Fordham University Graduate School of Social Service is intended to inform participants and potential participants about the procedures for submitting a grievance and how such grievances will be addressed.

Refund Requests

Requests for a refund will be processed according to the Refund Policy stated on the main web page for the Continuing Education program. Requests for an exception to this policy must be submitted in an email to [email protected] within five working days of becoming aware of the need for an exception. This request will be considered by the Director of Continuing Education. Any requests that are denied in part or whole by the Director of Continuing Education will be reviewed by the Graduate School of Social Service Office of Academic Affairs, with input from the Social Work Consultant for the Continuing Education Program. Their decision will be final.

Complaints

Course Content or Instructor

Complaints about the course content or instructor should be submitted in an email to [email protected] within five working days of participating in the class. This complaint will be reviewed by the Director of Continuing Education, the Graduate School of Social Service Office of Academic Affairs, and the Social Work Consultant for the Continuing Education Program. They will review the complaint, speak with the complainant if deemed necessary, confer with the instructor to obtain their response to the complaint, and confer with any additional persons at the Fordham Graduate School of Social Service or other departments at Fordham University, or consultants outside of the University. The process for reviewing the complaint and the outcome will be reported in full to the individual submitting the complaint.

Facilities or Technology

Complaints about the facilities for in-person classes or the technology for virtual classes should be submitted in an email to [email protected] within five working days of participating in the class. This complaint will be reviewed by the Director of Continuing Education, the Graduate School of Social Service Office of Academic Affairs, and the Social Work Consultant for the Continuing Education Program. A response will be provided to the complainant within 14 working days. The Director of Continuing Education may request additional information from the complainant. They will also confer with the personnel responsible for the facilities or technology. A response to the complainant on how the matter will be addressed will be issued within 14 working days.

 

Non-Receipt of Certificate

Complaints about not receiving the CE Certificate within 30 calendar days should be submitted in an email to [email protected]. This complaint will be reviewed by the Director of Continuing Education. If their decision is to not issue the certificate immediately, the complaint will be reviewed by the Graduate School of Social Service Office of Academic Affairs and the Social Work Consultant for the Continuing Education Program. Other administrators at the Fordham University Graduate School of Social Service may also be consulted. An explanation for why the complainant was not issued a certificate will be provided to the complainant within 14 working days.

All Other Issues

Complaints for any other issues not stated above should be submitted in an email to [email protected]. This complaint will be reviewed by the Director of Continuing Education, the Graduate School of Social Service Office of Academic Affairs and by the Social Work Consultant for the Continuing Education Program. Additional information may be requested from the complainant. The Director of Continuing Education may also consult with administrators at the Fordham University Graduate School of Social Service, other departments at Fordham University, or others deemed helpful in resolving the issue. A response to the complaint will be issued within 14 working days.