Unified Communications Asst | RH

DIVISION: Unified Communications

POSITION: Unified Communications Assistant

SUPERVISOR: Unified Communications Operations Lead

SUMMARY: Assist the Unified Communications team with various projects, as needed.


  • Must be a registered Fordham student in good academic standing
  • Follow directions and work independently
  • Work well with others


  • Assist in site survey of handsets of the embedded base targeted for departments on all campuses
  • Integrate data from various sources into a spreadsheet of all Direct Inward Dial (DID) extensions for Fordham University
  • Assist in the development and deployment of a test plan to determine accuracy of available data
  • Identify and leverage opportunities to update DID information in Fordham's call accounting software
  • Assist in the deployment of new handsets, including setup and testing
  • Assist in end user training
  • Submit weekly reports



  • Working knowledge of, or willingness to learn about a hierarchical database model, such as Comview
  • Working knowledge of Excel, including auto filter


  • Basic knowledge of, or willingness to learn about call accounting software
  • Basic knowledge of, or an eagerness to learn about telephone end user equipment

COMPENSATION: $15.00 per hour

Apply to this job. You will be asked to attach your resume to the job application.

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