Unified Communications Asst | RH
DIVISION: Unified Communications
POSITION: Unified Communications Assistant
SUPERVISOR: Unified Communications Operations Lead
SUMMARY: Assist the Unified Communications team with various projects, as needed.
QUALIFICATIONS
- Must be a registered Fordham student in good academic standing
- Follow directions and work independently
- Work well with others
RESPONSIBILITIES
- Assist in site survey of handsets of the embedded base targeted for departments on all campuses
- Integrate data from various sources into a spreadsheet of all Direct Inward Dial (DID) extensions for Fordham University
- Assist in the development and deployment of a test plan to determine accuracy of available data
- Identify and leverage opportunities to update DID information in Fordham's call accounting software
- Assist in the deployment of new handsets, including setup and testing
- Assist in end user training
- Submit weekly reports
TECHNICAL KNOWLEDGE
Required:
- Working knowledge of, or willingness to learn about a hierarchical database model, such as Comview
- Working knowledge of Excel, including auto filter
Preferred:
- Basic knowledge of, or willingness to learn about call accounting software
- Basic knowledge of, or an eagerness to learn about telephone end user equipment
COMPENSATION: $15.00 per hour
APPLY
Apply to this job. You will be asked to attach your resume to the job application.
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