Internal Complaint Process

Fordham University desires to provide all students with an exceptional educational experience and therefore seeks to resolve student complaints in a timely and effective manner.

The U.S. Department of Education requires all Universities to offer students a procedure to address the following concerns:

1. Complaints that allege violations of State Consumer protection laws that include, but are not limited, to fraud and false advertising;
2. Complaints that allege violations of State laws or rules relating to the licensure of postsecondary institutions; and/or
3. Complaints relating to the quality of education or other State or accreditation requirements.

Students should first contact the appropriate Fordham University administrative office regarding their complaint.

• Academics (schools and colleges, academic achievement)
  Jonathan Crystal
• Admissions
  John Buckley
• Student Financial Services (tuition and fees)
  Stefano Terzulli
• Financial Aid (loans, scholarships, grants)
  Brian Ghanoo
• Enrollment Services (academic records)
  Christina McGrath
• Student Affairs (student activities, housing)
  Michele Burris
• Libraries
  Michael Considine

If a student believes that the University’s internal complaint process have not adequately resolved the complaint, the student may contact Office of College and University Evaluation:

Phone: 518-474-1551
Email: [email protected]
NYSED's complaint procedures