Integrity Complaint Process

Fordham University desires to provide all students with an exceptional educational experience and therefore seeks to resolve student complaints in a timely and effective manner.

The U.S. Department of Education requires all Universities to offer students a procedure to address the following concerns:

1. Complaints that allege violations of State Consumer protection laws that include, but are not limited, to fraud and false advertising;
2. Complaints that allege violations of State laws or rules relating to the licensure of postsecondary institutions; and/or
3. Complaints relating to the quality of education or other State or accreditation requirements.

Students should first contact the appropriate Fordham University administrative office regarding their complaint.

• Academics (schools and colleges, academic achievement)
  Jonathan Crystal
• Admissions
  John Buckley
• Student Financial Services (tuition and fees)
  Stefano Terzulli
• Financial Aid (loans, scholarships, grants)
  Brian Ghanoo
• Enrollment Services (academic records)
  Christina McGrath
• Student Affairs (student activities, housing)
  Jeffrey Gray
• Libraries
  Michael Considine

If a student believes that the University’s internal procedures have not adequately resolved the complaint, the student may contact the NY State Department of Education.

Mailing Address:
New York State Education Department
89 Washington Avenue
Albany, New York 12234

NYSED General Information: 518-474-3852
Office of Higher Education: 518-486-3633
Email: [email protected]