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Aug. 10, 2020 Update Fordham Forward, the plan to resume in-person teaching and learning on Aug. 26, is available below, along with extensive resources for students, parents, faculty, and staff. Full Details

Telecommunications Assistant

DIVISION: Telecommunications Group

POSITION: Telecommunications Assistant

SUPERVISOR: Assistant Director of Unified Communications

SUMMARY: Assist the telecommunications team with various projects, as needed.

QUALIFICATIONS

  • Must be a registered Fordham student in good academic standing
  • Follow directions and work independently
  • Work well with others

RESPONSIBILITIES

  • Assist in site survey of handsets of the embedded base targeted for Cisco migration for departments on all campuses
  • Integrate data from various sources into a spreadsheet of all Direct Inward Dial (DID) extensions for Fordham University
  • Assist in the development and deployment of a test plan to determine accuracy of available data
  • Identify and leverage opportunities to update DID information in Fordham's call accounting software
  • Assist in the deployment of new handsets, including setup and testing
  • Assist in end user training
  • Submit weekly reports

TECHNICAL KNOWLEDGE

Required:

  • Working knowledge of, or willingness to learn about a hierarchical database model, such as Comview
  • Working knowledge of Excel 2007 or higher, including auto filter

Preferred:

  • Basic knowledge of, or willingness to learn about call accounting software
  • Basic knowledge of, or an eagerness to learn about telephone end user equipment

COMPENSATION: $15.00 per hour

APPLY
Apply to this job. You will be asked to attach your resume to the job application.