Multi-Factor Authentication Policy

Version 1.0

For Students, Faculty, Staff, Guests, Alumni


The purpose of this policy is to ensure identification verification by using two or more factors to access University IT Resources.


This IT policy, and all policies referenced herein, shall apply to all members of the University community, including faculty, students, administrative officials, staff, alumni, authorized guests, delegates, and independent contractors (the “User(s)” or “you”) who use, access, or otherwise employ, locally or remotely, the University’s IT Resources, whether individually controlled, shared, stand-alone, or networked.

Policy Statement

  • Users must utilize Multi-Factor Authentication (MFA) to access all IT Resources (e.g., University portal, Blackboard®, email, Google Drive, Zoom®).
  • Users must not share individual account access methods (e.g., DUO passcodes, passwords) with others.
  • Users may authenticate via push notifications to smartphones and tablets, mobile passcode, SMS passcode, telephone callbacks, or hardware tokens. Should these methods not be available to the User, they should contact the IT Service Desk Level 1 at 718-817-3999.
  • Information Security and Assurance must approve access to IT Resources that cannot support MFA.


IT Resources include computing, networking, communications, application, and telecommunications systems, infrastructure, hardware, software, data, databases, personnel, procedures, physical facilities, cloud-based vendors, Software as a Service (SaaS) vendors, and related materials and services.

Multi-Factor Authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism: knowledge, possession, and inherence.

Related Policies and Procedures

Implementation Information

Review Frequency: Triennial
Responsible Person: Director, Application Security
Approved By: CISO
Approval Date: August 16, 2021

Revision History

1.0 08/19/2021 Initial document

Policy Disclaimer Statement

Deviations from policies, procedures, or guidelines published and approved by Information Security and Assurance (ISA) may only be done cooperatively between ISA and the requesting entity with sufficient time to allow for appropriate risk analysis, documentation, and possible presentation to authorized University representatives. Failure to adhere to ISA written policies may be met with University sanctions. 

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