Faculty Tech Lab Assistant | RH and LC

POSITION: Faculty Technology Center (FTC) Lab Assistant, Rose Hill or Lincoln Center

DIVISION: Instructional Technology Academic Computing (ITAC) - manages the computer teaching labs and public computer labs on all three campuses.

SUPERVISOR: FTC Supervisor

RESPONSIBILITIES

  • Daily checks to ensure that all computing equipment is fully operational at all times.
  • Ensure that there is NO eating or drinking in the labs.
  • Ensure that all software programs and applications (in particular, software programs and applications on which the University has standardized) are available and operational.
  • Assist public computing users who request help in using either hardware or software installed in the lab's computers.
  • Provide informational assistance to queries about other services of IT in general and ITAC specifically.
  • Distributing users’ print jobs
  • Making sure printer supplies (paper, toner, etc.) are in stock.
  • Other tasks as assigned by the lab supervisor.

TECHNICAL KNOWLEDGE (training provided)

  • Must have a basic working knowledge of the Pharos print system.
  • Must have a basic working knowledge of the products such as Blackboard and Microsoft Office.

QUALIFICATIONS

  • Students assigned to work at the computer teaching labs are required to have knowledge of Intel-based Pentium desktops with Windows.
  • Computer Lab Assistants must be registered Fordham students in good academic standing during the semester of their appointment.
  • All students are required to use Fordham University’s email system for all work-related communications.

COMPENSATION: $15.00 per hour

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