Hooman Estelami

Hooman Estelami - Business faculty

Professor
Joined Fordham: 1996

General Information:
400 Westchester Avenue,
Room 203,
West Harrison, NY 10604

Email: estelami@fordham.edu

  • Hooman Estelami is a full professor in marketing at the Gabelli School of Business. He received his PhD in marketing from Columbia University and has served as a consultant to several leading financial-services companies. He has received national awards for his research and teaching as well as several honors from Fordham, including the Gladys and Henry Crown Award for Academic Excellence in 2000, 2002 and 2009, and the Stanley Fuchs Teaching Award in 2010. He has been serving as the Editor of the International Journal of Bank Marketing since 2012 and was previously the Associate Editor of the Journal of Product and Brand Management (2003 to 2012).

    Dr. Estelami has published over 50 scientific journal articles, research reports and book chapters on topics relating to financial-services marketing, pricing, customer-service management and buyer behavior. His work has been published in the Journal of Financial Services Marketing, Journal of Retailing, Journal of the Academy of Marketing Science, International Journal of Research in Marketing, Journal of Business Research, Journal of Service Research and Journal of Services Marketing. He is the author of several textbooks, including Marketing Financial Services, Simplified Business Research Methods, and Marketing Strategy.

    HONORS:

    • 2021 Dean's Awards for Overall Excellence, Gabelli School of Business.
    • 2020 Dean's Awards for Faculty Service, Gabelli School of Business.
    • 2019 Dean's Awards for Faculty Service, Gabelli School of Business.
    • 2012 Best Paper of the Year Award, Marketing Education Review.
    • 2012, 2018 Marketing Area Teaching Award, Fordham University
    • 2010 Stanley Fuchs Faculty Award (teacher of the year), Graduate School of Business, Fordham University.
    • 2009 Gladys and Henry Crown Award for Academic Excellence (teacher of the year), Graduate School of Business, Fordham University.
    • 2002 Gladys and Henry Crown Award for Academic Excellence (teacher of the year), Graduate School of Business, Fordham University.
    • 2000 Gladys and Henry Crown Award for Academic Excellence (teacher of the year), Graduate School of Business, Fordham University.
    • PhD: Business Administration (Marketing), Columbia University
    • Master's: MPhil (Marketing), Columbia University
      Master of Business Administration, McGill University
    • Bachelor's: Computer Science and Mathematics, Coe College
    • Financial Services Marketing
    • Pricing
    • Distance Education Outcomes
  • Journal articles:

    • Estelami, Hooman and Alexa Bezzone (2022), "The Post-Pandemic Effects of Distance Education on Business Students: A Review of Expert Reports," World Journal of Education, forthcoming.
    • Estelami, Hooman and Jenna Florendo (2021), "The Role of Financial Literacy, Need for Cognition and Political Orientation on Consumers' Use of Social Media in Financial Decision Making," Journal of Personal Finance, 20(2), 57-69.
    • Estelami, Hooman and Zixin Mao (2019), “An Empirical Study of the Determinants of Tuition for Online MBA Programs,” American Journal of Business Education, 12(1), 1-9.
    • Estelami, Hooman (2018), “Incidence and Magnitude of Quantity Surcharges and Quantity Discounts in Online Shopping,” Journal of Consumer Affairs, 52(3), 517-539.
    • Estelami, Hooman (2017), “The Pedagogical and Institutional Impact of Disruptive Innovations in Distance Business Education,” American Journal of Business Education, 10(3), 97-107.
    • Estelami, Hooman, Peter DeMaeyer and Nicholas Estelami (2016), “Determinants of Extended Warranty Prices for Consumer Durables,” Journal of Product and Brand Management, 25(7), 687-699.
    • Diaz, Estrella, David Martin-Consuegra and Hooman Estelami (2016), "A Persuasive-based Latent Class Segmentation Analysis of Luxury Brand Websites," Electronic Commerce Research, 16(3), 401-424.
    • Estelami, Hooman (2015), “Cognitive Catalysts of Distrust in Financial Services Markets: An Integrative Review,” Journal of Financial Services Marketing, 20(4), 246-257.
    • Estelami, Hooman and Nicholas Estelami (2015) “Impact of Violent Content on the Pricing of Media Products,” Journal of Promotion Management, 21(2), 246-266.
    • Dehghanpour, Ali, and Hooman Estelami (2015) “The Interplay of External Punishment and Internal Rewards: An Exploratory Study of Insurance Fraud,” Journal of Financial Services Marketing, 19(4), 253-264.
    • Estelami, Hooman and Nicholas Estelami (2014) "An Exploratory Study of the Impact of Violent Content on the Pricing of Media Products," Journal of Promotion Management, Volume 21, Issue 2, March 2015, pp. 246-266.
    • Nejad, Mohammad and Hooman Estelami (2012), "Pricing Financial Services Innovations," Journal of Financial Services Marketing, 17(2), 120-134.
    • Estelami, Hooman and Zeinab Rezvani (2011) "Structural and Perceptual Determinants of the Price of Online Business Education," in Journal of Product and Brand Management, 20(2), 158-165.
    • Estelami, Hooman (2009), "Cognitive Drivers of Sub-rational Financial Decisions: Implications for Financial Literacy Campaigns," Journal of Financial Services Marketing, 14(4), 273-283.
    • Hurley, Robert F. and Hooman Estelami (2007), "An Exploratory Study of the Predictive Relationship between Employee Turnover and Customer Satisfaction," Journal of Services Marketing, 21(3), 186-199.
    • Estelami, Hooman, Albert N. Greco, and Robert M. Wharton (2006), "The Scholarly Book Buyer's Decision Process," Journal of Scholarly Publishing, 40(1), 66-96.
    • Estelami, Hooman (2003), "The Strategic Implication of a Multi-Dimensional Pricing Environment," Journal of Product and Brand Management, 12(4), 322-334.
    • Bergstein, Heather and Hooman Estelami (2002), "A Survey of Emerging Technologies for Pricing New-to-the-World Products" Journal of Product and Brand Management, forthcoming in 11(5), 115-125.
    • Estelami, Hooman, Donald R. Lehmann, and Alfred C. Holden (2001), "Macro-economic Determinants of Consumer Price Knowledge: A Meta-analysis of Four Decades of Research," International Journal of Research in Marketing, 18 (5), 341-355.
    • Estelami, Hooman and Donald R. Lehmann (2001), "The Impact of Research Design on Consumer Price Recall Accuracy: An Integrative Review," Journal of the Academy of Marketing Science, 29(1), 36-49.
    • Estelami, Hooman (1999), "Consumer Savings in Complimentary Product Bundles"Journal of Marketing Theory and Practice, 7(3), 107-114.
    • Estelami, Hooman (1999), "The Profit Impact of Consumer Complaint Solicitation Across Market Conditions," Journal of Professional Services Marketing, 20(1), 165-195.
    • Hurley, Robert F., and Hooman Estelami (1998), "Alternative Indices for Monitoring Customer Perceptions of Service Quality: A Comparative Evaluation in a Retail Context," Journal of the Academy of Marketing Science, 26(3), 209-
    • Estelami, Hooman (1998), "The Price is Right ... or is it? Demographic and Category Effects on Consumer Price Knowledge," Journal of Product and Brand Management, 7(3), , 254-266.
    • Estelami, Hooman (1998), "The Evolution of Iran's Reactive Measures to US Economic Sanctions," Journal of Business in Developing Nations, Vol. 2, 1-13.
    • Estelami, Hooman, and Peter J. DeMaeyer (1997), "A Visual Approach for Identifying Consumer Satisfaction Segments," Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Vol. 11, 104-115.

    Books:

    • Estelami, Hooman (2019).  Marketing Strategy: Scientific Methods, Tools, and Techniques for Achieving Strategic Marketing Success. 
    • Estelami, Hooman (2019).  Simplified Business Research Methods: A Concise Guide to Tackling Common Business Research Questions. 
    • Hooman Estelami (2018).  Cases in Financial Services Marketing. Published by Bahar Books.
    • Harrison, Tina and Estelami, Hooman (2015).  The Routledge Companion to Financial Services Marketing.  
    • Hooman Estelami (2014).  Predictors of Victory and Injury in Mixed Martial Arts Combat: A Scientific Study of Professional Fight Records. 
    • Estelami, Hooman (2013).  Frontiers of Distance Learning in Business Education. 
    • Estelami, Hooman (2012).  Marketing Financial Services: Second Edition.  
    • Estelami, Hooman (2010).  Marketing Turnarounds: A Guide to Surviving Downturns and Rediscovering Growth.

    Chapters in books and other publications:

    • Estelami, Hooman (2017), “Cognitive Drivers of Sub-rational Financial Decisions: Implications for Financial Literacy Campaigns,” in Tina Harrison (ed), Financial Literacy and the Limits of Financial Decision Making. London: Palgrave, forthcoming.
    • Estelami, Hooman (2015), “Consumer Perceptions of Financial Services Prices,” in Tina Harrison and Hooman Estelami (eds.), The Routledge Companion to Financial Services Marketing. New York: Routledge.
    • Harrison, Tina, and Hooman Estelami (2014), "The Paradigm Shift in Financial Services Marketing," European Financial Review, October: pp. 53-57.
    • Greco, Albert N., Robert M. Wharton and Hooman Estelami (2012), "The State of Scholarly Book Publishing: 1981-2000," in Albert N. Greco (ed), Critical Insights into the World of Scholarly Publishing. Toronto: University of Toronto Press.
    • Estelami, Hooman (2008), “Reflections and Emerging Perspectives on the Strategic Implications of a Multi-Dimensional Pricing Environment,” in Sandra Rothenberger and Florian Siems (eds.), Pricing Perspectives. London: Springer.
    • Estelami, Hooman (2008), “Pricing Determinants and Decisions in Financial Services,” in Tina Harrison (ed), Financial Services Marketing: The Role and Power of Marketing in the Financial Environment, The Marketing & Management Collection, Henry Stewart Talks Ltd., London (online at: http://www.hstalks.com/?MM0571795-Estelami).